3,557 customer experience associate jobs in Australia.

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D2L

Customer Success Manager

8 days ago

Hybrid
Full-time

A$4k AUD

... and strengthen customer outcomes. - Cross-Functional Collaboration: Partners with Account Managers and internal teams to influence alignment and translate customer insight into action. Suggested Qualifications/Experience: - Bachelor’s degree in business, Education, Learning & Development, Information Systems, or a related ...

Greater Melbourne, Australia

Wellio

Customer Success Manager

8 days ago

Remote
Full-time

A$1.5 AUD / year

... Success team to ensure school insights influence decision making and schools receive a consistent experience. - Contribute to the continuous improvement of Customer Success processes, playbooks, and operating rhythms as Wellio continues to scale. What We're Looking For - Experience managing customer, education, account ...

Greater Melbourne, Australia

DyFlex Solutions

SAP Customer Success Manager - Perth

8 days ago

Full-time

... involvement with consulting and delivery teams to ensure seamless customer experiences - Build deep relationships with key decision-makers and stakeholders across customer organisations - Advocate for customer needs internally, contributing to product and service improvements - Meet or exceed goals for customer satisfaction, retention, ...

Perth, Australia

Skillsoft

Sr Customer Success Manager

8 days ago

Full-time

Sales

... realization, expansion readiness, and renewal, while partnering closely with Sales, Professional Services, Product and internal specialists to deliver a coordinated customer experience. Key Responsibilities Strategic Customer Leadership - Act as a strategic advisor to learning, talent, HR, and business leaders, aligning skills development ...

Australia

Fortiro

Customer Success Manager

8 days ago

Remote
Full-time
Contract

$50,000

... feedback and customer complaints submitted via the platform. - Participate in marketing activities typical for a SaaS business, such as case studies, webinars and customer events. What you’ll bring to the role Must Have - 3+ years' experience in a Customer Success or Account Management role, preferably for B2B Enterprise SaaS ...

Greater Melbourne, Australia

Soprano Design

Customer Success Manager ANZ

8 days ago

Remote
Hybrid
Full-time

... critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post-incident reviews that meets customer SLAs. EXPERIENCE/SKILLS TO SUCCEED · Minimum 4 years’ Customer Success experience ideally in technology/SAAS based environments managing enterprise brands · ...

Syd, Australia

Zap Fitness

Customer Service Consultant | Battery Point

8 days ago

Full-time

... and professional communication. - Achieve set KPIs and contribute positively to team goals and culture. About You - Passionate about delivering outstanding customer service and creating positive member experiences. - Experience working in a call centre or customer service environment (debt recovery experience highly regarded). ...

Battery Point, Australia

Harvey Norman

Customer Service Operations Manager

8 days ago

Full-time

Operations

... and work well as a team member · Ability to service customers while managing work tasks around their needs · Going above and beyond to provide exceptional customer focused problem solving · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services What ...

Fyshwick, Australia

Hazeldenes

Sales - Customer Operations Manager

8 days ago

Full-time

Operations

... provide coaching and guidance to all team members. Recruitment as required. Customer Relations: Lead your team to ensure strong relationships are built with our customers to understand their needs and ensure their success with Hazeldenes. Chain of Responsibility (CoR): Ensure the customer service team understands and adheres ...

Lockwood, Australia

Infinite Care

Customer Support Manager

8 days ago

On-site
Full-time
Contract

... is your super-power. - Working with our staff and residents you hold a valid NDIS Clearance or very happy to obtain one to operate within our facility. - Experience with Roster “Bid Manager” tools that communicate online extra shifts is highly regarded. - Experience working with a broader rostering team and site senior ...

Edge Hill, Australia

Medibank Private Limited

Overseas Customer Consultant

8 days ago

Remote
Full-time

Sales

... customers - Service an end-to-end solution for our Overseas customers - Identifying and highlighting opportunities to improve the member and billing agent experience - Occasional presentations to stakeholders and customers - Assisting customers face-to-face, over the phone (inbound and outbound calls), via emails and over ...

North Ryde, Australia

Vertiv

Customer Engineer - Thermal, NSW

8 days ago

Remote
Full-time
Contract

Operations

... commissioning, service contract maintenance and after-hours service commitments in a professional, efficient manner. - Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team. - Keep up to date with your training requirements across ...

Syd, Australia

Cyera

Customer Success Engineer - ANZ

8 days ago

Full-time
Contract

... Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: - Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus - 12 years experience in Strong project management ...

Barangaroo, Australia

MYER

Customer Service Manager

8 days ago

Full-time

Be part of the energy and excitement at Myer Melbourne . Lead and inspire passionate retail teams to deliver exceptional customer experiences while driving sales performance in one of Australia's most iconic department stores. As a Customer Service Manager , you'll be at the forefront of customer service excellence, leading ...

Melbourne CBD, Australia

City of Ryde

Customer Service Officer - Waste

8 days ago

Hybrid
Full-time
Contract

$73,267 - $86,089.81

... genuinely enjoys helping customers and can communicate clearly and confidently with people from all backgrounds. To be successful in this role, you'll have: - Experience delivering excellent customer service in a telephone, face-to-face or customer contact environment. - Strong written and verbal communication skills. - The ...

Ryde, Australia

JD Sports

Seasonal Customer Service Representative

8 days ago

On-site
Full-time

Customer Support

... Confidence managing customer enquiries across multiple channels A positive attitude, resilience, and great attention to detail A passion for creating exceptional customer experiences Bonus points for: Zendesk experience, online retail customer service, and a love of sneakers, sport, and fashion! Ready for Peak? As one of the ...

Syd, Australia

Harvey Norman

Dropship Customer Service Officers

8 days ago

On-site
Full-time
Contract

... strong time management skills. - Ability to collate information from customers relating to their orders and relaying the information to relevant parties - Experience in resolving customer complaints and making quick decisions to ensure happy customers and timely accurate service is provided. - Flexibility to work across ...

Syd, Australia

Kennards Hire

Customer Service Person /Driver

8 days ago

Full-time

$81,144

Customer Service Person /Driver - Permanent full-time Virginia - We`re the largest family-owned equipment hire company in Australia and NZ - Learn how to service, inspect and maintain our modern hire equipment - Gain practical experience that sets you up for future success - $81,144 salary package ($72,450 base salary + ...

Virginia, Australia

GPT GROUP

Customer Solutions Manager

8 days ago

Full-time

Hospitality

A$38.9 AUD

... delivers a best-in-class experience at every touchpoint. What you will be doing - Serve as the asset's Service Ambassador and primary point of contact for all customer activities and tenant queries, engaging with customers in a professional, consistent and timely manner. - Deliver exceptional customer experiences by continuously ...

Greater Melbourne, Australia

Baptcare

Customer Engagement Consultant

8 days ago

Full-time

$18,550

... outcomes, but your approach is consultative and customer led rather than transactional. You will ideally bring: - Experience in solutions based selling focused on customer needs. - Experience working towards service and sales KPIs. - Strong understanding of the customer journey and a commitment to customer centred service. - Excellent ...

Halls Head, Australia