3,557 customer experience associate jobs in Australia.

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Toll Transport Pty Ltd

Customer Service Team Leader

2 days ago

Hybrid
Full-time
Contract

... government vehicles, through to helicopter rescue services. The Opportunity - Customer Service Team Leader (12 month FTC - Mat leave coverage). We're seeking an experienced Customer Service Team Leader to lead and develop a high-performing team within our National Customer Contact Centre in Brisbane. In this role, you'll drive ...

Australia

People2People AU SF

Customer Service Team Leader

2 days ago

On-site
Full-time

... arisen for an experienced Customer Service Team Leader to join the Brisbane operation. The opportunity Reporting directly to the Branch Manager, you will lead a customer service team focused on delivering exceptional customer experiences while driving continuous improvement across operations. You'll coach and develop your team, ...

Brisbane, Australia

'COS

Customer Service Team Leader

2 days ago

Hybrid
On-site

A$20 AUD

... Australians through the Lyone Foundation. About The Role Reporting to the National Customer Experience Manager, you will lead, coach, and develop a team of Customer Service Representatives, fostering a high-performance culture focused on consistently exceeding customer expectations and delivering exceptional service. Key ...

Lidcombe, Australia

Aussie Broadband

Customer Service Team Leader

2 days ago

Full-time

A$109 AUD / month

... coordinate with our Aussie Experts to meet organisational requirements - Oversee team performance and ensure targets are met through collaborative efforts - Meet customer service standards and call handling targets - Foster a professional business relationship with customers by providing prompt and efficient service Why Join ...

Dandenong, Australia

Veolia

Customer Services Manager

2 days ago

Full-time

... qualification in commerce, marketing, business administration, customer experience or a related discipline. - At least 10 years’ senior experience in customer service, customer experience, customer insights or utility billing. - Demonstrated experience designing and managing Voice of the Customer, NPS, CSAT or Customer Effort Score ...

Australia

Lumus Imaging

Customer Service Team Leader

2 days ago

Hybrid
Full-time
Contract

Operations

... with external stakeholders and managers at all levels - Strong written and verbal communication skills, with great attention to detail - Previous team leader, customer service or account management experience is highly regarded, and healthcare or contracts experience is a bonus Benefits and Wellbeing As part of working for ...

Chatswood, Australia

UniLodge

CUSTOMER SERVICE MANAGER

2 days ago

Full-time

A$1k AUD

... leasing journey from enquiry through to move-in, converting leads, maintaining high occupancy, and supporting business growth. - Recruit, train, and mentor our Customer Service Coordinator and Residential Advisor teams, fostering collaboration, engagement, and high performance. - Deliver meaningful resident experiences through ...

East Bunbury, Australia

MYER

Customer Service Manager

2 days ago

Full-time

Be part of the energy and excitement at Myer Melbourne . Lead and inspire passionate retail teams to deliver exceptional customer experiences while driving sales performance in one of Australia's most iconic department stores. As a Customer Service Manager , you'll be at the forefront of customer service excellence, leading ...

Melbourne CBD, Australia

Link Group

Customer Due Diligence Manager

2 days ago

Full-time
Contract

... investigated, resolved, and documented appropriately. - Analyse customer profiles to assess ML/TF risk and assign accurate risk ratings. - Review and verify customer identification documentation, beneficial ownership structures, and control persons. - Conduct ongoing customer monitoring, including periodic KYC/CDD refresh ...

Docklands, Australia

The Good Guys

Customer Service Team Leader

2 days ago

Hybrid
Full-time

... with procedures, including online, commercial and click & collect orders. - Work collaboratively as part of a team in delivering a positive store and channel experience for the customer and effectively resolve customer complaints and queries as required. - Contribute to The Good Guys brand and store experience to the highest ...

Morayfield, Australia

Western Power

Customer Operations Team Leader

3 days ago

Remote
Full-time

Customer Operations Team Leader – Permanent - Perth The Customer Operations Team Leader is responsible for leading and developing a team of customer-focused employees accountable for managing customer engagement, financial matters and administrative support services associated with distribution connection works. Operating ...

Perth, Australia

Best Practice Software Pty Ltd

Assistant Director, Customer Support

3 days ago

Full-time

... values, please consider this exciting career opportunity to join our growing team in Bundaberg . You’re unique, and we value that . As an Assistant Director, Customer Support , we’ll call on your unique talents, skills, expertise, and experience to: - Lead the Contact Centre stream, setting clear priorities, coaching your ...

Bundaberg, Australia

Fivetran

Manager, Customer Support Engineering

4 days ago

Remote

A$5.6 AUD

... the modern data stack. - Collaborate with cross-functional teams to enhance customer satisfaction, drive product adoption, and ensure a seamless customer experience. - Monitor and analyze team performance, providing regular feedback and coaching to improve efficiency and effectiveness. - Advocate for customers within the ...

Australia

caterpillar inc.

Senior Customer Support Engineer

4 days ago

On-site
Full-time

... innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Customer Solutions Core Regions Division is looking for a Senior Customer Support Engineer . This position is responsible for products and commercial issues management ...

Brisbane, Australia

Ethos

Customer Success Lead Expert

4 days ago

Remote
Contract

Sales
Data Science
Research

$70 per hour

... many hours a week is this Customer Success Lead work? Between 5 and 20 hours a week. At $70/hr that is $350 to $1,400 a week. You set your own hours. What experience does this Customer Success Lead listing ask for? The listing asks for 4+ years in enterprise customer success at a top company; track record of building and ...

Australia

Ericsson

Customer Network Support Engineer

4 days ago

... problem and change management practices, including RFO/RCA creation. - Strong SLA awareness, including prioritization, escalation handling and impact analysis. Customer and teamwork skills - Clear written and verbal communication skills with operators and customers, with the ability to explain complex issues simply. - Structured ...

Ryde, Australia

Twilio

Senior Manager, Customer Success

4 days ago

Remote
Contract

... Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams. - Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments. - Enterprise Portfolio ...

Australia

Reo Group

Enterprise Customer Success Manager

4 days ago

Full-time
Contract

... appropriate. - Maintain accurate customer, opportunity, activity, risk and account-plan information within relevant systems. Candidate Profile You have demonstrated experience managing enterprise or strategic B2B customer relationships, ideally within Customer Success, Account Management or a comparable commercial role. You bring ...

Perth, Australia

Genuine Parts Company

Customer Relationship Manager

4 days ago

Full-time
Contract

$30 per hour

... solutions About you: You are a commercially astute relationship builder with experience managing key accounts and delivering measurable revenue growth. - Experience managing key accounts with a focus on retention and growth - Strong capability in developing and executing account strategies - Experience i n contract negotiations, ...

Sunshine West, Australia

RWWA

Customer Insights Analyst

4 days ago

Remote
Hybrid
Full-time

Data Analytics

... doing it. Job Description About the role We are currently seeking an experienced Customer Insights Analyst to join our team on a Permanent Full-Time Basis. As Customer Insights Analyst, you will turn customer, wagering and market data into insights that influence commercial, customer and operational decisions. Working with ...

Osborne Park, Australia