3,557 customer experience associate jobs in Australia.

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Healthcare Professionals Group

Customer Service Representative

4 days ago

Full-time
Contract

Customer Support

... pricing discrepancies - Liaise with internal teams, customers and 3PL providers - Support consignment reconciliation and month-end activities - Manage the customer service inbox and reporting Skills and Experience - Previous customer service experience within a sales environment - Strong phone-based customer service and ...

Macquarie Park, Australia

Workbolt

Customer Service Call Partner

4 days ago

Remote
Contract

Customer Support

$20 per hour

About the role We are seeking fluent English speakers to take part in short, recorded customer-service phone calls with a matched partner. In this role, you will play either a customer calling in with a problem or a customer support agent helping them, following a short scenario card for each 3-minute call. Your recordings ...

Australia

Podium

Manager, Customer Success

4 days ago

... and train new team members, and keep the team up to date on best practices, new features and AI capabilities. What you should have: - 4+ years’ experience in Customer Success, Account Management or Customer Experience within a SaaS or technology business, including 1+ years leading or mentoring a team. - Experience managing ...

Greater Melbourne, Australia

Dragon East Pty Ltd( Dragon Tours)

Customer Service Manager

4 days ago

Full-time

$90,000

... and attention to detail at the highest standard. Position Available: We are hiring a FULL-TIME Customer Service Manager to join our team. You will manage the customer service team, handle customer inquiries, and make sure our customers are happy. Ideal candidates will have experience in customer service or team management. ...

Cairns City, Australia

NAB

Customer Advisor - Earlville, QLD

4 days ago

Full-time

Branch Customer Advisor – Banking – Earlville - Are empowered to make a positive difference for customers and communities - Given the opportunity to learn, grow and achieve. - Deliver a seamless, consistent, and tailored customer experience every day Our people are customer obsessed. They work in close partnership to prioritise ...

Cairns, Australia

NAB

Customer Advisor Casual - Broken Hill

4 days ago

Full-time

Branch Customer Advisor – Banking - Are empowered to make a positive difference for customers and communities - Given the opportunity to learn, grow and achieve. - Deliver a seamless, consistent, and tailored customer experience every day Our people are customer obsessed. They work in close partnership to prioritise customer ...

Broken Hill, Australia

Eurofins

Customer Service/Administration Assistant

4 days ago

Part-time

... administrative tasks - Track client interactions using the company CRM system Requirements - Proficiency in Microsoft Office (Outlook, Excel, Word) - Prior customer-facing or customer service experience - Strong organizational, time management, and attention to detail - Excellent verbal and written communication skills ...

Hindmarsh, Australia

Eurofins

Customer Service/Administration Assistant

4 days ago

Full-time
Part-time

€6.7 EUR

... – ability to take effective messages - Reliable, responsible and punctual - Willingness to learn and develop knowledge around laboratory testing Desirable Experience: - General invoicing experience - Previous experience in a customer service / administrative role - An interest in science and/or agriculture Additional Information ...

Hindmarsh, Australia

Department of Education

Customer Support Advisor

4 days ago

Contract

... and resources for support, monitor customer satisfaction, constructively deal with issues, and look for continuous improvement. Desirable Qualifications and Experience - Experience in customer service/ customer delivery - Confidence in online software and applications, and supporting stakeholders via phone and email/ written ...

Melbourne CBD, Australia

Compass Education

Customer Success Consultant

4 days ago

Full-time

... by complex school environments, you read a room well, and you can translate product capability into outcomes that matter to school leaders. Essential : - Experience as a Consultant or equivalent customer facing role. - Strong understanding of the Australian school environment, or a proven track record of rapidly building ...

North Sydney, Australia

Pepper Group

Customer Insights Analyst

4 days ago

Hybrid
Full-time

Data Analytics

A$2k AUD

... Working alongside the Research Lead, you’ll support our Voice of Customer program, coordinate customer surveys and develop clear reporting that highlights customer needs, emerging trends and opportunities to improve our products, services and experiences. - Coordinate customer research by supporting the delivery of our ...

North Sydney, Australia

Austin Group

General Manager - Customer & Digital

4 days ago

Remote
Hybrid
On-site

Marketing

... CTO to identify and deliver AI-enabled customer, commerce and personalisation opportunities. - Lead the Group’s approach to agentic commerce and AI-enabled customer experiences. - Strengthen customer engagement across digital and store channels while attracting the next generation of customers. - Lead customer service strategy ...

Malvern, Australia

Ericsson

Customer Network Support Engineer

4 days ago

... problem and change management practices, including RFO/RCA creation. - Strong SLA awareness, including prioritization, escalation handling and impact analysis. Customer and teamwork skills - Clear written and verbal communication skills with operators and customers, with the ability to explain complex issues simply. - Structured ...

Ryde, Australia

Gen Mills AUS Sale Retail

Customer Delivery Lead

4 days ago

Remote
Hybrid
On-site
Full-time
Contract

... becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next. Customer Delivery Lead – 12-Month Contract Drive Customer Service Excellence We’re looking for a proactive Customer Delivery Lead to lead the customer service experience at General Mills. Based at Mt Waverley, this ...

Mount Waverley, Australia

Bank Australia

Customer Support Consultant

4 days ago

Full-time

... customers experiencing hardship or vulnerability. - Excellent communication, negotiation and conflict‑resolution skills, both written and verbal. - Proven experience in early‑stage collections, recoveries, credit management and financial hardship support. - Good understanding of relevant legislation, banking codes, Debt ...

Inner West, Australia

Stratco

Customer Service Consultant

4 days ago

Full-time

Love helping people? Turn conversations into great customer experiences! Join Stratco's Customer Service team and become the first point of contact for customers across Australia. In our close-knit team, you'll help customers find solutions, answer enquiries, and ensure every interaction reflects the service excellence ...

Gepps Cross, Australia

BOQ Group

Customer Service Consultant

4 days ago

Full-time

About the Role Our BOQ Group contact centres have exciting opportunities for motivated and passionate customer service professionals to join a caring, fun and high energy team, on a 12 month max term basis. As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking ...

Greater Melbourne, Australia

Kingston Human Capital

AO4 Customer Relations Officer

4 days ago

Hybrid
Full-time
Contract

$62.9 per hour

About the Opportunity Are you an experienced customer service professional with strong problem-solving skills and a passion for delivering positive customer outcomes? We're looking for a proactive and professional Customer Relations Officer to join a busy Queensland Government team. In this role, you'll be responsible for ...

Brisbane, Australia

SMAART Recruitment

Customer Service Team Lead

4 days ago

On-site
Full-time

$90,000 - $110,000

... implement improvements across customer service processes - Work closely with sales, operations and other internal teams - Support reporting, systems and day-to-day customer service operations - Create a positive, accountable and customer-focused team culture About you - Previous experience in a Customer Service Team Leader, Supervisor ...

Syd, Australia

Nitro Solutions Pty Ltd (Acquired by RPMGlobal)

Customer Support Team Lead

4 days ago

Remote
Hybrid
On-site
Full-time

Job Openings Customer Support Team Lead Delivery - Perth, Western Australia Department Delivery Employment Type Full-Time Minimum Experience Experienced About The Role We are seeking a dynamic and experienced Customer Support Team Leader to join our team. As the Customer Support Team Lead, you will be responsible for leading ...

Perth, Australia