736 Remote customer experience associate jobs in Australia.

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Wellio

Customer Success Manager

8 days ago

Remote
Full-time

A$1.5 AUD / year

... Success team to ensure school insights influence decision making and schools receive a consistent experience. - Contribute to the continuous improvement of Customer Success processes, playbooks, and operating rhythms as Wellio continues to scale. What We're Looking For - Experience managing customer, education, account ...

Greater Melbourne, Australia

Fortiro

Customer Success Manager

8 days ago

Remote
Full-time
Contract

$50,000

... feedback and customer complaints submitted via the platform. - Participate in marketing activities typical for a SaaS business, such as case studies, webinars and customer events. What you’ll bring to the role Must Have - 3+ years' experience in a Customer Success or Account Management role, preferably for B2B Enterprise SaaS ...

Greater Melbourne, Australia

Soprano Design

Customer Success Manager ANZ

8 days ago

Remote
Hybrid
Full-time

... critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post-incident reviews that meets customer SLAs. EXPERIENCE/SKILLS TO SUCCEED · Minimum 4 years’ Customer Success experience ideally in technology/SAAS based environments managing enterprise brands · ...

Syd, Australia

Medibank Private Limited

Overseas Customer Consultant

8 days ago

Remote
Full-time

Sales

... customers - Service an end-to-end solution for our Overseas customers - Identifying and highlighting opportunities to improve the member and billing agent experience - Occasional presentations to stakeholders and customers - Assisting customers face-to-face, over the phone (inbound and outbound calls), via emails and over ...

North Ryde, Australia

Vertiv

Customer Engineer - Thermal, NSW

8 days ago

Remote
Full-time
Contract

Operations

... commissioning, service contract maintenance and after-hours service commitments in a professional, efficient manner. - Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team. - Keep up to date with your training requirements across ...

Syd, Australia

McCain Foods

Category Manager, Customer Communication

8 days ago

Remote
Hybrid
On-site
Full-time

12 - 25 / year

Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Requisition ID: 40338 Category Manager, Customer Communications Scarborough In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, ...

Scarborough, Australia

Whiddon

Customer Liaison Officer (Scheduling)

9 days ago

Remote
Contract

$101.92 per hour

... clients - managing shared inboxes and phone calls - maintaining and adjusting the roster as required - data entry and record keeping, while working towards KPIs Experience in the same or similar role is highly desirable. WHAT WE OFFER At Whiddon, we provide our people with benefits that will enhance their experience and provide ...

Syd, Australia

Almaaventurera

Remote Travel Customer Representative

10 days ago

Remote
Full-time

... and agency procedures - Monitor upcoming trips and proactively communicate with clients when needed - Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate - Strong written and verbal communication skills - Customer service experience (travel, hospitality, call center, or support roles ...

Cairns, Australia

Gridsight

Global Customer Data Analyst

10 days ago

Remote
Hybrid
On-site
Full-time

Data Analytics

A$2500 AUD

The Role As a Customer Data Analyst, you'll turn our utility customers' data into actionable insights. You'll build dashboards and visualisations that help customers see and understand their grid and deliver bespoke analysis that answers questions they can't yet answer themselves. You'll work alongside our Power Engineers, ...

Syd, Australia

Chemist Warehouse

Customer Service Systems Analyst

10 days ago

Remote
Hybrid
On-site
Full-time

... role in resolving customer issues, delivering positive customer experiences and identifying opportunities to improve service delivery and make it easier for customers to get the help they need. About the role The Customer Service Systems Analyst supports the optimisation and ongoing enhancement of customer service systems, ...

Preston, Australia

Probe Operations Pty Ltd

Customer Service Agent

10 days ago

Remote
Hybrid
On-site
Full-time
Part-time

Call Center

... inquiries across Voice, Email, Chat, and SMS regarding billing, payment arrangements, extensions, and account management. - Manage sensitive, emotionally complex customer interactions and conduct hardship assessments. - Navigate multiple software systems to retrieve customer records, process account updates, and complete admin ...

Melbourne CBD, Australia

Capricorn

Customer Services Officer - Insurance

10 days ago

Remote
Hybrid
On-site
Full-time

A$4 AUD

... pressure and brings the accuracy needed in a process-driven insurance service environment. What’s essential - A minimum of two years’ experience in a similar customer service or contact centre role. - Strong verbal and written communication skills, with the ability to engage confidently with customers and internal stakeholders. ...

Perth, Australia

Weploy

Customer Service Consultant Sydney

10 days ago

Remote
Hybrid
On-site
Full-time

$71,000

... clearly and effectively. - Emotional resilience – You can handle sensitive, emotionally challenging conversations with grace and empathy. - Contact centre experience highly desirable – Phone-based customer service background is a strong advantage. - Australian resident with valid work rights – Visa holders cannot be considered ...

Syd, Australia

Constant Contact

Customer Enablement Specialist - Australia

11 days ago

Remote
Hybrid
Full-time
Contract

Marketing
Translation

$70,000 - $80,000

... "single source of truth" for every customer interaction. - Monitor key performance indicators including CSAT, NPS, and retention to continuously improve the customer experience. Who You Are - Experienced: You have 2+ years of experience in a technical support or customer success role within a SaaS or software-based environment. ...

Brisbane, Australia

Almaaventurera

Remote Travel Customer Representative

11 days ago

Remote

Australia

Live the Dash Travel

Travel Customer Service Representative

11 days ago

Remote
Full-time

Customer Support

... concerns - Address and resolve issues promptly while maintaining a professional and positive attitude Ideal Candidate - Excellent communication skills with a customer-focused approach - Previous experience in customer service (travel or hospitality preferred) - Organized, dependable, and able to manage multiple tasks efficiently ...

Australia

nib Group

Customer Engagement Consultant

11 days ago

Remote
Hybrid
Full-time
Contract

... improvement and customer experience uplift About you You're a strong communicator who combines empathy with problem-solving capability. You thrive in a fast-paced, customer-focused environment and take pride in delivering meaningful outcomes. You'll bring: - Experience in customer service or contact centre environments - Strong ...

Greater Melbourne, Australia

Constant Contact

Customer Enablement Specialist - Australia

12 days ago

Remote
Hybrid
Full-time
Contract

Marketing
Translation

$70,000 - $80,000

... "single source of truth" for every customer interaction. - Monitor key performance indicators including CSAT, NPS, and retention to continuously improve the customer experience. Who You Are: - Experienced: You have 2+ years of experience in a technical support or customer success role within a SaaS or software-based environment. ...

Brisbane, Australia

Prolific

Strategic Customer Success Manager

12 days ago

Remote
Full-time
Part-time

$180,000 - $240,000

... Support, Sales, Solutions Engineering, Product, Marketing, and other teams. What you’ll bring to the role - 6+ years in a customer-facing strategic or enterprise customer success (and/or leadership) role, ideally in a business where value is aligned with increased consumption - Experience developing strategic success plans and ...

Australia

Western Power

Customer Operations Team Leader

12 days ago

Remote
Full-time

Customer Operations Team Leader – Permanent - Perth The Customer Operations Team Leader is responsible for leading and developing a team of customer-focused employees accountable for managing customer engagement, financial matters and administrative support services associated with distribution connection works. Operating ...

Perth, Australia