736 Remote customer experience associate jobs in Australia.

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Fivetran

Manager, Customer Support Engineering

4 days ago

Remote

A$5.6 AUD

... the modern data stack. - Collaborate with cross-functional teams to enhance customer satisfaction, drive product adoption, and ensure a seamless customer experience. - Monitor and analyze team performance, providing regular feedback and coaching to improve efficiency and effectiveness. - Advocate for customers within the ...

Australia

Ethos

Customer Success Lead Expert

4 days ago

Remote
Contract

Sales
Data Science
Research

$70 per hour

... many hours a week is this Customer Success Lead work? Between 5 and 20 hours a week. At $70/hr that is $350 to $1,400 a week. You set your own hours. What experience does this Customer Success Lead listing ask for? The listing asks for 4+ years in enterprise customer success at a top company; track record of building and ...

Australia

Twilio

Senior Manager, Customer Success

4 days ago

Remote
Contract

... Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams. - Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments. - Enterprise Portfolio ...

Australia

RWWA

Customer Insights Analyst

4 days ago

Remote
Hybrid
Full-time

Data Analytics

... doing it. Job Description About the role We are currently seeking an experienced Customer Insights Analyst to join our team on a Permanent Full-Time Basis. As Customer Insights Analyst, you will turn customer, wagering and market data into insights that influence commercial, customer and operational decisions. Working with ...

Osborne Park, Australia

Workbolt

Customer Service Call Partner

4 days ago

Remote
Contract

Customer Support

$20 per hour

About the role We are seeking fluent English speakers to take part in short, recorded customer-service phone calls with a matched partner. In this role, you will play either a customer calling in with a problem or a customer support agent helping them, following a short scenario card for each 3-minute call. Your recordings ...

Australia

Austin Group

General Manager - Customer & Digital

4 days ago

Remote
Hybrid
On-site

Marketing

... CTO to identify and deliver AI-enabled customer, commerce and personalisation opportunities. - Lead the Group’s approach to agentic commerce and AI-enabled customer experiences. - Strengthen customer engagement across digital and store channels while attracting the next generation of customers. - Lead customer service strategy ...

Malvern, Australia

Gen Mills AUS Sale Retail

Customer Delivery Lead

4 days ago

Remote
Hybrid
On-site
Full-time
Contract

... becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next. Customer Delivery Lead – 12-Month Contract Drive Customer Service Excellence We’re looking for a proactive Customer Delivery Lead to lead the customer service experience at General Mills. Based at Mt Waverley, this ...

Mount Waverley, Australia

Nitro Solutions Pty Ltd (Acquired by RPMGlobal)

Customer Support Team Lead

4 days ago

Remote
Hybrid
On-site
Full-time

Job Openings Customer Support Team Lead Delivery - Perth, Western Australia Department Delivery Employment Type Full-Time Minimum Experience Experienced About The Role We are seeking a dynamic and experienced Customer Support Team Leader to join our team. As the Customer Support Team Lead, you will be responsible for leading ...

Perth, Australia

Bolton Clarke

Customer Service Operator

7 days ago

Remote
Hybrid
Full-time

$18,550

... centre environment. You'll play an important role in helping older Australians and their families access the support they need, while delivering positive experiences with every interaction. Your responsibilities will include: - Handle incoming and outgoing customer enquiries and client referrals - Assess the nature of ...

Greater Melbourne, Australia

Xplor

Customer Success Coordinator

7 days ago

Remote
Hybrid
Full-time
Contract

... opportunity for us to enrich our customers’ experiences. You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities ...

Greater Melbourne, Australia

Almaaventurera

Remote Travel Customer Representative

7 days ago

Remote
Full-time

... and agency procedures - Monitor upcoming trips and proactively communicate with clients when needed - Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate - Strong written and verbal communication skills - Customer service experience (travel, hospitality, call center, or support roles ...

Canberra, Australia

Airlock Digital

Customer Success Advisor

7 days ago

Remote
Hybrid
Contract

... while maintaining a high level of organization. - Demonstrated success driving renewals, identifying expansion opportunities, and contributing to long-term customer retention. - Bonus: Understanding of allowlisting solutions and associated security challenges. - Experience with tools such as CRMs (HubSpot or Salesforce), ...

Greater Melbourne, Australia

HammerTech

Customer Support Consultant

7 days ago

Remote
Hybrid
On-site
Full-time
Contract

... causes and work through solutions. - Collaborate across teams: Work closely with our Development, Product and Customer Success teams to resolve issues and share customer feedback. - Make things better: Identify opportunities to improve processes, customer resources and the overall support experience. - Help customers succeed: ...

Greater Melbourne, Australia

Vertiv Group

Customer Engineer - Power, NSW

7 days ago

Remote
Full-time
Contract

Operations

... absence from work due to illness/injury. - Field Service Reports are to be completed for every service call made. These reports MUST also be signed by the customer whether the work is chargeable or not. All items used on a job, whether Liebert spares or consumables must be detailed on the FSR. Operational Delivery: - Carry ...

Syd, Australia

Pathify

Customer Success Engineer

7 days ago

Remote
Hybrid
On-site
Full-time

$85,000 - $110,000

... Deep experience configuring and troubleshooting SAML SSO (such as Okta, Azure AD, or Shibboleth) alongside a strong grasp of web network protocols. - Prior experience in the Ed Tech/LMS sector or professional experience in higher education is a plus. - Previous experience working in a fast-paced start-up environment is preferred. ...

Greater Melbourne, Australia

HRS Talent Solutions

Customer Preference Records Assistant

8 days ago

Remote
Full-time
Part-time

... conflicting records for a qualified reviewer. - Note completed changes for teams that rely on the information. No special database certification is required. Experience in customer service, office administration, data entry, or online forms can help, but the company will train someone new. You should be able to compare details ...

Bathurst, Australia

Education Perfect

Customer Support Specialist

8 days ago

Remote
Hybrid
On-site
Contract

Customer Support

... for someone looking to gain practical experience in education technology and customer support, particularly if you’re studying education or have previous experience working in a school environment. What you will do - Support educators and school administrators: Respond to customer enquiries via phone and email, providing ...

Greater Melbourne, Australia

Elements Recruitment

Customer Service Representative

8 days ago

Remote
Hybrid
Full-time
Contract

Customer Support

$70,000 - $75,000

... problem-solving - The ability to manage multiple tasks and priorities effectively - FMCG experience, favoured - Intermediate to advanced Microsoft Office skills - Experience working within a busy customer-focused environment If you're an experienced customer service professional looking for your next challenge and enjoy working ...

Macquarie Park, Australia

New Zealand Grocery Wholesalers

Customer Relationship Manager

8 days ago

Remote
Hybrid
Full-time

... financial acumen, using data-driven insights to make informed business decisions. - Proven track record in building and nurturing strategic relationships with key customers and external partners. - Relevant experience in FMCG or the retail sector. - Ability to represent the organisation externally, maintaining accountability for ...

Australia

Ethos

Customer Success Manager (Enterprise)

8 days ago

Remote
Contract

$70 per hour

Pay: $70/hr, up to $1.4k/week We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks. We're looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise ...

Australia