10,724 customer support engineer jobs in Australia.

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Zscaler

Senior Technical Support Engineer

1 day ago

Remote
Hybrid
On-site

... AI era? Join us at Zscaler. Role We are looking for an L3 Support Engineer to join our team. This is a hybrid role, reporting to the Senior Manager, Product Support in the Customer Success department. Supporting strategic federal customers, this role requires strong technical troubleshooting skills, sound judgment, and ...

Canberra, Australia

Zscaler

Senior Technical Support Engineer

4 days ago

Remote
Hybrid
On-site

Australia

Mixpanel

Senior Customer Engineer - ANZ

5 days ago

Hybrid
Contract

A$277 AUD

... partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers’ organisations, help manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel ...

Syd, Australia

Algolia

Developer Support Engineer

4 days ago

Remote
Hybrid
On-site
Full-time

$100,000 - $125,000

... millions of users. As a Developer Support Engineer, you will partner with the customer success, product, and engineering teams to find the best solutions for our customers.. We have a hands-on culture, and expect you to roll up your sleeves and get to work solving difficult problems that stand in the way of our customers’ success. ...

Greater Melbourne, Australia

Algolia

Developer Support Engineer

5 days ago

Remote
Hybrid
On-site
Full-time

$100,000 - $125,000

Greater Melbourne, Australia

The Missing Link

L1 Help Desk Support Engineer

4 days ago

On-site
Full-time

Brisbane | Adelaide Are you passionate about technology and delivering exceptional customer service? The Missing Link is growing and we are looking for L1 Help Desk Support Engineers to join our team to support one of Australia's leading telecommunications organisations. This is an exciting opportunity to work onsite within ...

Brisbane, Australia

Data#3

Senior Operations Centre Support Engineer

12 days ago

Full-time

A$3.4 AUD

... - Microsoft Windows/Azure Administrator or Engineer - LogicMonitor Certified Professional (LMCP) - CCNA Why this role? If you enjoy getting beyond reactive support and using monitoring, automation and technical problem-solving to improve customer environments, this is an opportunity to make a tangible impact within Managed ...

Brisbane, Australia

RELX

Principal Information Security Customer Engagement Engineer

12 days ago

Hybrid
Full-time
Contract

Auditing

... Security Customer Engagement Engineer, you will: - Own the information security narrative for the region , acting as the senior escalation point for complex customer security matters and representing the voice of the customer within the global security organisation. - Serve as the sole in-region Information Security Customer ...

Syd, Australia

Jobgether

Senior Tier 3 Technical Support Engineer

4 days ago

Full-time

... enterprise-class data storage solutions, supporting global organizations and service providers with advanced infrastructure technologies. As a Senior Tier 3 Technical Support Engineer, you will handle complex technical challenges involving enterprise storage systems, helping customers maintain reliable, high-performance environments. ...

Australia

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services

1 day ago

Full-time

... in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems with a pointed focus on providing the best customer support in the industry. Your Career As a Senior Technical Support Engineer, your role will be pivotal in directly engaging with our key customers to resolve ...

Syd, Australia

Genetec

Technical Support Engineer (Australia) - CCTV & Security

1 day ago

On-site

Job Description Genetec, based in Sydney, seeks a Technical Support Engineer to deliver post-sales support to customers via email, phone, text chat or on-site. The role is Sydney-based and reports to the Customer Experience Team Lead (Australia). You will diagnose complex issues, document resolutions, and collaborate with ...

Syd, Australia

United Imaging Healthcare

Imaging Field Service Engineer - Diagnostics & Support

Today

Contract

... supervision; - Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers; - Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met. - Other tasks assigned ...

Brisbane, Australia

Socket

Technical Support Engineer, APAC

1 day ago

Remote
Contract

A$125 AUD

... Product teams. - Keep the broader team in the loop with clear, thorough handoffs. - Must be located in Australia What We're Looking For - 2+ years in technical support, support engineering, or TAM at a B2B SaaS company, - Supported developer-facing products with API/integration complexity, or have strong linux system administration ...

Syd, Australia

Vocus

4g/5g Network Support Engineer

6 days ago

Remote
Hybrid
Full-time

... networks, and associated connectivity platforms. Working closely with senior engineering teams, vendors, and customers, you'll troubleshoot network issues, support new deployments, proactively monitor network performance, and contribute to the continuous improvement of our operations and customer experience. What You'll ...

Mitcham, Australia

Riedel Communications

Service & Support Engineer - Sydney (m/f/d)

2 days ago

Remote
Hybrid
On-site
Full-time

... Service & Support Engineer (m/f/d) on this exciting journey and experience the fascination of Riedel Communications in action. YOUR RESPONSIBILITIES - You manage customer support cases from initial engagement through to successful resolution, ensuring a professional and positive customer experience throughout the process. - You ...

Syd, Australia

SAGE Automation

Junior Support Engineer - NOC

2 days ago

Full-time

... engineering and support tasks and apply concepts and strategies that may require non-traditional methods to achieve overall results. - Provide high-quality customer service and maintain strong customer relationships. - Support a safety-first approach to every aspect of service delivery. - Assist with the first response ...

Greater Melbourne, Australia

SAGE Automation

Junior Support Engineer - NOC

11 days ago

Full-time

Greater Melbourne, Australia

ESET

Technical Support Engineer II

1 day ago

Remote
Hybrid
Full-time

Job Description Summary A Technical Support Engineer provides technical product support to customers, partners and resellers using ESET products. The Engineer validates incoming requests for known issues and documents previously unknown issues for escalation to higher levels of support. The employee is an expert in at least ...

Syd, Australia

krg technology

Network Support

4 days ago

Full-time

Networking

... 91355 Direct : 661-367-8000 Ext : 310 Job Description Job Title: Network Support Location: Redmond WA Duration: Full Time Job Description: ·3 + years’ Network Engineer experience in supporting production environment including customer facing or customer support roles. · Having Azure domain experiences is a big asset. · Soft ...

Redmond, Australia

coderabbit

Technical Support Engineer - Apac

1 day ago

... value collaboration over hierarchy. We work across time zones and place customers at the center of everything we do. What You'll Be Doing - Provide Technical Support and General Enquiry Customer Service via phone, email, and live chat. - Meet or exceed support targets (KPIs and SLAs). - Accurately document all support activities ...

City of Cockburn, Australia