10,724 customer support engineer jobs in Australia.

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Megaport

Technical Support Engineer

4 days ago

Full-time

... resolve issues, and provide exceptional customer service. This role is ideal for someone looking to grow their career in a global tech company with a strong engineering culture and supportive team environment. What You’ll Be Doing - Provide Technical Support and General Enquiry Customer Service via phone, email, and live ...

Brisbane, Australia

preferable.ai

IT Support Engineer

4 days ago

On-site
Full-time
Contract

... enterprises to provide reliable onsite IT support across multiple countries. We are currently seeking experienced IT Support Engineers with hands-on Audio-Visual (AV) support experience to provide on-call, freelance, and casual onsite IT support in Canberra. Key Responsibilities Provide onsite desktop support and troubleshoot hardware, ...

Canberra, Australia

Preferable - Crafting Careers

IT Support Engineer

6 days ago

On-site
Full-time
Contract

Canberra, Australia

Zip

Senior Technical Support Engineer

1 day ago

Remote

A$371 AUD - A$500 AUD

... recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role As a Senior Technical Support Engineer (TSE) on the Customer team, you play a mission-critical role in ensuring our customers receive fast, accurate, and technically excellent support. You ...

Syd, Australia

Zip

Senior Technical Support Engineer

4 days ago

Remote
Full-time

A$371 AUD - A$500 AUD

Australia

Zip

Senior Technical Support Engineer

4 days ago

Remote
Full-time

A$371 AUD - A$500 AUD

Syd, Australia

Careerowl.in

Principal Customer Solution Engineer

1 day ago

Remote
Hybrid
On-site
Full-time

... demos, and webinars as a technical subject-matter expert. - Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs. - Travel as needed within your territory. About You - 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture ...

Syd, Australia

Genetec

Technical Support Engineer, Australia

11 days ago

On-site
Full-time

Technical Support Engineer The role of the Technical Support Engineer (Australia) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Sydney and will report to the Customer Experience Team Lead (Australia). ...

Syd, Australia

Agilent Technologies

Product Support Engineer

8 days ago

Remote
Full-time

Role purpose The Product Support Engineer – Associate supports the definition and deployment of product support strategies for new and existing products throughout their lifecycle. Working with experienced Product Support Engineers and cross-functional partners, the role helps ensure products are supportable, serviceable ...

Mulgrave, Australia

Cresta

Customer Engineer, APAC

5 days ago

Remote

A$270 AUD

... engineering skills with expertise in customer experience, contact center infrastructure, cloud technologies, chat and voice platforms, and automation to help customers successfully deploy and scale Cresta. Working closely with Solution Architects, Implementation Managers, Customer Success Managers, and Engineering, you'll ...

Australia

aircall

Customer Engineer, APAC Market

2 days ago

Full-time
Contract

Sales
Project Management

... telemetry, and usage trends. You’ll reach out before issues arise — to coach, consult, and prevent risk — ensuring every customer feels guided, not reactive. Manage Customer Escalations: - When critical or tactical issues surface, you’ll act as the project manager - coordinating Support, Product, and Engineering to ensure a fast, ...

Syd, Australia

aircall

Customer Engineer, APAC Market

5 days ago

Full-time
Contract

Sales
Project Management

Syd, Australia

Fenergo

Senior Support Engineer

12 days ago

Remote
Hybrid
On-site
Full-time

... clearly and keeping case status accurate. Use AI to improve the speed and consistency of responses, while retaining the empathy and judgement of an expert human engineer. Knowledge and automation. Accurately document customer issues, systems and configuration. Turn common support requests into functional and technical knowledge ...

Greater Melbourne, Australia

Genetec

Technical Support Engineer, Australia

1 day ago

On-site

... Technical Support Engineer The team: The role of the Technical Support Engineer (Australia) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Sydney and will report to the Customer Experience Team Lead (Australia). ...

Syd, Australia

Preferable - Crafting Careers

IT Support Engineer

1 day ago

Remote
Hybrid
On-site

... Description IT Support Engineer( Backfill Support Engineer) Backfill Support means - Whenever the client Primary goes on leave or extra support required the Engineer should be available to support. Location: Perth, Australia Greetings from EIL Global! We are looking for an experienced EUC Support Engineer to provide onsite ...

Perth, Australia

Accenture Global

Technology Support Engineer

6 days ago

On-site
Full-time
Contract

... processes, documentation, training, and continuous improvement initiatives. - Provide exceptional customer support while collaborating with stakeholders and supporting events, projects, and technology upgrades. Required Skills & Experience: - Experience in AV/VC design, deployment, and support. - Experience in onsite IT ...

Syd, Australia

Allura Partners

Level 2 Support Engineer

1 day ago

Remote
Hybrid
Full-time

$110,000

... customer impact and downtime - Own escalations from Level 1, bringing in Level 3 engineers where required - Proactively monitor customer environments and keep customers updated through to resolution - Maintain accurate ticket notes, technical documentation and knowledge base articles - Mentor Level 1 engineers and support ...

Brisbane, Australia

Danfoss

Technical Support Engineer/Technician

1 day ago

On-site

... practice guides. Technical line Support – Supports with incoming telephone, voice mail, e-mail and/or in person requests for assistance from internal & external customers as required. After Hours Support Line – Participate in a rotating on-call schedule to provide after-hours technical support to customers and service partners. ...

Greater Melbourne, Australia

Microsoft Corp.

Technical Support Engineer (Azure Specialized)

1 day ago

Remote
Hybrid
On-site
Full-time

$50 - $59 per hour

... occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to ...

Syd, Australia

deputy

Technical Support Engineer - Tier 3

1 day ago

Remote
Hybrid

... Role As part of the Technical Support team, you will work closely with Product, Engineering, Customer Success, and Sales teams to provide advanced technical support across the Deputy ecosystem and related integrations. As a Technical Support Engineer, you will act as the final escalation point for complex customer issues, ...

Syd, Australia