KMT Group
Level 2 - 3 Support Technician
- Remote
- Hybrid
- On-site
- Full-time
... contribute to our knowledge base - Coach and support Level 1 Technicians, sharing expertise and encouraging continuous improvement - Escalate and collaborate with Level 3 technicians when required, following SLA and escalation processes - Ensure service excellence through detailed ticket management, customer updates, and proactive ...
Syd, Australia