1,172 Remote customer support executive jobs in Australia.

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KBR, Inc.

Senior IT Customer Support Analyst, Desktop Support

4 days ago

Remote
Full-time

... analyse support metrics and identify opportunities to improve service delivery and user experience. - Participate in on-call support, major incident response and executive/VIP support as required. As the ideal candidate you will bring: Essential - 5+ years' experience providing enterprise desktop support within a Microsoft environment. ...

Brisbane, Australia

Ranpak

Customer Service Executive, ANZ

2 days ago

Remote
Full-time
Part-time

Sales
Marketing

... opportunity is now available to join our Asia Pacific Team as Customer Services Executive in Melbourne, Australia. - Purpose - To executive the daily sales support activities and administrative tasks to support the sales operations. - To ensure an efficient registration of all assigned Business Support tasks including ...

Greater Melbourne, Australia

Prophix

Customer Success Manager

8 days ago

Remote
Hybrid
Full-time

... people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact. Required Qualifications - 5+ years of experience in Customer Success, Account Management, or a related customer-facing role within SaaS or enterprise software - Proven ability to build and sustain executive-level relationships, ...

Perth, Australia

Austin Group

General Manager - Customer & Digital

4 days ago

Remote
Hybrid
On-site

Marketing

... an exceptional General Manager – Customer & Digital to lead our customer growth and digital commerce agenda. Reporting directly to the CEO and joining the Executive Team, you will bring together eCommerce, CRM and Loyalty, Performance Marketing, Customer Insights and Customer Service into one high-performing function. ...

Malvern, Australia

Allura Partners

Level 2 Support Engineer

1 day ago

Remote
Hybrid
Full-time

$110,000

... customer impact and downtime - Own escalations from Level 1, bringing in Level 3 engineers where required - Proactively monitor customer environments and keep customers updated through to resolution - Maintain accurate ticket notes, technical documentation and knowledge base articles - Mentor Level 1 engineers and support ...

Brisbane, Australia

Twilio

Senior Manager, Customer Success

4 days ago

Remote
Contract

... intelligent, highly personalized customer experiences at scale. The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer ...

Australia

Allura Partners

Level 3 Support Engineer

1 day ago

Remote
Hybrid
On-site
Full-time

$130,000

... Engineer | Modern Workplace & Cloud Infrastructure | up to $130,000 + super | Brisbane Our client is an established managed services provider delivering ICT support across end-user computing, Microsoft 365, on-premise and Azure environments. With a strong focus on reliable service delivery and customer experience, the business ...

Brisbane, Australia

Jobgether

Senior Customer Success Manager - APAC

12 days ago

Remote
Full-time

... Guide customers through onboarding, implementation, adoption, and ongoing engagement. Identify opportunities to improve product utilization and ensure solutions support evolving customer needs. - Executive Relationship Management: Build trusted relationships with senior customer stakeholders and decision-makers. Conduct regular ...

Australia

Airlock Digital

Customer Success Advisor

7 days ago

Remote
Hybrid
Contract

... support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. What We are Looking For: We’re seeking a proactive, business-minded Customer Success Advisor who thrives ...

Greater Melbourne, Australia

Xplor Technologies

Customer Success Manager - Education Enterprise

8 days ago

Remote
Full-time
Contract

... Own and develop executive-level relationships across a portfolio of strategic enterprise customers, becoming a trusted advisor to key decision-makers - Lead customer account strategy and multi-year success planning, aligning Xplor Education solutions to customer business priorities, challenges, and growth objectives - Create ...

Greater Melbourne, Australia

Austcorp

MES / Automation Support Specialist

2 days ago

Remote
Hybrid
On-site
Full-time

Consulting

$100,000 - $110,000

... understanding of customer production environments and operational requirements. Onsite Technical Support - Travel to customer sites across Australia and New Zealand to support installations and project delivery. - Assist with system implementation, commissioning and post-installation support. - Review customer production systems and ...

Syd, Australia

Prolific

Strategic Customer Success Manager

12 days ago

Remote
Full-time
Part-time

$180,000 - $240,000

... lifecycle, guiding customers from onboarding to maturity, expansion, renewal, and advocacy while collaborating with your counterparts on Prolific’s Services, Support, Sales, Solutions Engineering, Product, Marketing, and other teams. What you’ll bring to the role - 6+ years in a customer-facing strategic or enterprise customer ...

Australia

International Sos

Account Executive

11 days ago

Remote
Hybrid
Contract

Sales

... and security assistance to members travelling or living overseas. Staffed by a network of medical, security, aviation, and logistics specialists, we prepare customers before departure, support them while abroad, and provide assistance whenever they have a question or concern. - Join the world's leading medical and security ...

Syd, Australia

Careerowl.in

Principal Customer Solution Engineer

1 day ago

Remote
Hybrid
On-site
Full-time

... Engineering team sits at the heart of it. We’re looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world’s most innovative companies. As a trusted partner to our Account Executives, you’ll tackle complex, business-critical ...

Syd, Australia

ServiceNow

Sr Customer Success Manager (Cybersecurity)

8 days ago

Remote
Hybrid
On-site
Full-time

Sales

... account sponsors and executives. - Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team. - Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards ...

Syd, Australia

UpGuard

Director of Customer Success, APAC

8 days ago

Remote
Full-time

A$1500 AUD / year

... sessions - Establish performance objectives, conduct quarterly and annual performance reviews and support the compensation process - Prepare and present regular executive summaries and updates to the leadership team What will you bring? - 7+ years of relevant experience in customer success, consulting, software implementation ...

Hobart, Australia

Dragos

Lead Customer Success Manager - APAC

8 days ago

Remote

$200,000

... and execution of success and at-risk account recovery plans. - Collaborate with Sales, Technical Account Managers, Professional Services, Intelligence, and Support to ensure a seamless customer experience. Qualifications : - 5+ years of experience in Customer Success, Account Management, or similar roles in cybersecurity, ...

Australia

Rentokil Initial

Customer Service Consultant | Internal Sales/Admin

4 days ago

Remote
Hybrid
On-site
Full-time
Contract

Sales

... metrics - Resolve problems aligned to complaint resolution and customer in jeopardy procedures - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors - Management of customer escalations - Administer and prioritize all customer tasks and ensure achievement of all deadlines ...

Port Melbourne, Australia

Canva

Strategic Account Executive

7 days ago

Remote
Hybrid
Full-time

Sales

... translating them into clear, commercially compelling solutions. - You know how to multi-thread across an organisation, build relationships with senior and executive stakeholders and create alignment across multiple decision-makers. - You can develop detailed account plans that bring together customer priorities, stakeholder ...

Syd, Australia

Canva

Strategic Account Executive

11 days ago

Remote
Hybrid

Sales

Syd, Australia