1,154 Remote customer support associate jobs in Australia.

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Constant Contact

Customer Enablement Specialist - Australia

11 days ago

Remote
Hybrid
Full-time
Contract

Marketing
Translation

$70,000 - $80,000

... "single source of truth" for every customer interaction. - Monitor key performance indicators including CSAT, NPS, and retention to continuously improve the customer experience. Who You Are - Experienced: You have 2+ years of experience in a technical support or customer success role within a SaaS or software-based environment. ...

Brisbane, Australia

Almaaventurera

Remote Travel Customer Representative

11 days ago

Remote

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone ...

Australia

Live the Dash Travel

Travel Customer Service Representative

11 days ago

Remote
Full-time

Customer Support

... concerns - Address and resolve issues promptly while maintaining a professional and positive attitude Ideal Candidate - Excellent communication skills with a customer-focused approach - Previous experience in customer service (travel or hospitality preferred) - Organized, dependable, and able to manage multiple tasks efficiently ...

Australia

nib Group

Customer Engagement Consultant

11 days ago

Remote
Hybrid
Full-time
Contract

About the role As a Customer Engagement Consultant, you'll deliver personalised, empathetic support to NDIS participants and their representatives across phone, email and digital channels. You'll be the trusted voice of nib Thrive, guiding participants from onboarding through to day-to-day plan navigation, ensuring every ...

Greater Melbourne, Australia

Constant Contact

Customer Enablement Specialist - Australia

12 days ago

Remote
Hybrid
Full-time
Contract

Marketing
Translation

$70,000 - $80,000

... "single source of truth" for every customer interaction. - Monitor key performance indicators including CSAT, NPS, and retention to continuously improve the customer experience. Who You Are: - Experienced: You have 2+ years of experience in a technical support or customer success role within a SaaS or software-based environment. ...

Brisbane, Australia

Prolific

Strategic Customer Success Manager

12 days ago

Remote
Full-time
Part-time

$180,000 - $240,000

... lifecycle, guiding customers from onboarding to maturity, expansion, renewal, and advocacy while collaborating with your counterparts on Prolific’s Services, Support, Sales, Solutions Engineering, Product, Marketing, and other teams. What you’ll bring to the role - 6+ years in a customer-facing strategic or enterprise customer ...

Australia

Western Power

Customer Operations Team Leader

12 days ago

Remote
Full-time

Customer Operations Team Leader – Permanent - Perth The Customer Operations Team Leader is responsible for leading and developing a team of customer-focused employees accountable for managing customer engagement, financial matters and administrative support services associated with distribution connection works. Operating ...

Perth, Australia

Jobgether

Product Owner (Customer Experience)

13 days ago

Remote
Full-time

Project Management
Product Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Owner (Customer Experience) based in Australia. We are looking for a hands-on Product Owner to take ownership of the end-to-end customer journey across a portfolio of consumer-facing ...

Australia

Singtel Group

AD, Internal Audit - Transformation & Change

2 days ago

Remote
Hybrid
On-site
Full-time

$80 per month

... Optus is focused on getting the fundamentals right - simplifying how we work, lifting standards, and building a more reliable, resilient experience for our customers. It’s not about surface-level change. It’s about how we make decisions, how we work together, and how we deliver. As the Associate Director, Internal Audit ...

Macquarie Park, Australia

Anyinginyi Health Aboriginal Corporation

Children and Families Intensive Support (CaFIS) Family Support Worker

1 day ago

Remote
Full-time

A$15899.94 AUD - A$78460.14 AUD / year

Job Description Children and Families Intensive Support (CaFIS) Family Support Worker Tennant Creek, Northern Territory 0860, Australia A$75,291.13 - A$78,460.14 Full-time Permanent Entry Level Posted 23 Oct 2026 Description Make a real difference in the lives of children and families across the Barkly Region. Anyinginyi ...

Tennant Creek, Australia

Ecolab

Senior Account Manager

5 days ago

Remote
Full-time

Sales

A$250 AUD / year

... with overnight stays. Full and extensive technical and sales training will be provided. Key Responsibilities Will Include - Assisting in the service of our customers in the sector and supporting field trials of process reagents. - Equipment testing, water sampling, chemical analysis and ensuring the optimal application ...

Townsville, Australia

Ecolab

Senior Account Manager

5 days ago

Remote
Full-time

Sales

A$250 AUD / year

Townsville, Australia

Harrison McMillan Pty Ltd

Board and Committee Support

Today

Remote
Part-time
Contract

... Maintain governance records and documentation in accordance with organisational requirements. - Liaise with Board members, executives, and key stakeholders. - Support governance reporting and compliance activities as required. Skills, Knowledge and Experience - Recent experience providing secretariat support to a State Government ...

Adelaide, Australia

Medical Jobs Australia

Remote Travel Support Specialist

Today

Remote

Job Description Medical Jobs Australia is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves handling travel inquiries, updating itineraries, and ensuring a smooth, stress-free experience from start to finish. Ideal candidates ...

Brisbane, Australia

Achilles

IT SUPPORT ENGINEER

1 day ago

Remote

Job Description We have an exciting opportunity for an IT Support Engineer to join our Global IT Support team. You will work closely with our technical and security teams to improve delivery service and optimise the end-user experience. Your primary focus will be supporting colleagues in Australia, with opportunities to ...

Greater Melbourne, Australia

PointsBet

IT Support Engineer

1 day ago

Remote
Hybrid

Operations

... MSPs to deliver services. - Suggest and test new tools and automation that reduce manual tickets. Performance Objectives & Measures - Deliver fast, quality support — Resolve tickets within agreed SLAs; track first-contact resolution and customer satisfaction against IT Operations KPIs. - Have new starters ready on day ...

Greater Melbourne, Australia

GS1 Australia Ltd

IT Support Analyst

1 day ago

Remote
Hybrid
On-site

... articles. - Finding smarter ways to simplify and automate repetitive IT support activities. Who you are... We're looking for someone with practical, hands-on IT support experience, including: - Experience providing Level 1 and Level 2 IT support in an end-user environment. - Strong troubleshooting skills across Windows and ...

Greater Melbourne, Australia

Professional Search Group

IT Manager - Support & Operations

1 day ago

Remote
Hybrid
Full-time

Operations

$150,000 - $160,000

... Melbourne is seeking an experienced IT Support & Operations Manager. Reporting to the Head of Technology, this role leads the internal Service Desk and desktop support functions, ensuring seamless technology support across corporate offices, hybrid teams, and the national retail store network. Balancing core ITIL service delivery ...

Mulgrave, Australia

University of New South Wales

Senior IT Support Officer

1 day ago

Remote
Full-time

A$92265 AUD - A$108021 AUD

... Services (CSS) Team is to support the ICTS operations and its services to the UNSW Canberra community. Under the direction of the Team leader, the Senior IT Support Officer position provides IT support and assistance to our staff, students and external customers and is a knowledgeable point of contact for Service Desk enquiries. ...

Canberra, Australia

Melbourne Racing Club

IT Support Engineer

1 day ago

Remote
Hybrid
On-site
Full-time

We’re looking for an IT Support Engineer to join our IT team on a full-time basis and provide hands-on technical support across MRC and our associated businesses. This is a practical, varied role supporting workstations, devices, Microsoft 365, networks, POS and workplace technology across our offices, venues and racecourses. ...

Caulfield East, Australia