468 Remote customer representative jobs in Australia.

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Vercel

Customer Support Engineer

21 days ago

Remote
Full-time
Contract

... is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. What You Will Do: - Handle cases for all Vercel customers. - Handle customer issues outside of regular case channels. - Work with the community ...

Australia

CommBank

Customer Service Specialist

21 days ago

Remote
Hybrid
On-site
Full-time

Customer Service Specialist – Indexing Permanent full-time opportunity Join our Indexing team as a Customer Service Specialist and play an important role in helping customer requests move forward quickly and accurately. This is a hybrid role based in Perth, offering a mix of office-based and remote work in line with team ...

Perth, Australia

Axon

Manager, Customer Deployments

21 days ago

Remote
Full-time

... guide customers through onboarding, configuration, training, deployment & early adoption, ensuring each solution is implemented smoothly and aligned with the customer’s operational needs. Beyond delivering projects, this role focuses on creating exceptional customer experiences at every stage of the implementation journey. ...

Syd, Australia

InEight

Customer Experience Manager

21 days ago

Remote
Full-time
Contract

A$1 AUD

... industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. Position Summary The Customer Experience Manager will be responsible for cultivating strategic partnerships with key clients, acting as a trusted advisor to enhance the overall client experience, ...

Perth, Australia

Actionstep

Customer Support Analyst

21 days ago

Remote
Hybrid
On-site
Full-time

... enjoys figuring out how things work? We’re looking for a Customer Support Analyst to join our team in Perth and become a trusted problem-solver for Actionstep customers. This isn’t a scripted customer service role. You’ll investigate questions, troubleshoot technical issues, work directly with customers and build a deep understanding ...

Perth, Australia

mable

Customer Support Specialist

21 days ago

Remote
Hybrid
Full-time

Customer Support

... the Support Partners to sign up, onboard and deliver ongoing support to Homemade customers. - Provide high quality customer support, guidance and training to customers to help self-manage their HCP and achieve their goals - Daily management of customer account documentation, including updating customer profile, accounts and ...

Brisbane, Australia

Ethos

Customer/User Researcher

21 days ago

Remote
Contract

UX Research

$70 per hour

Pay: $70/hr, up to $1.4k/week We're working with a leading foundational AI lab to find experienced customer and user researchers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks. We're looking for user research professionals with 4+ years in customer or user research, ...

Australia

TPG Telecom

Customer Support Advisor

21 days ago

Remote
Hybrid
Full-time

... Ensure a focus on exceptional customer experience as measured through quality assurance, customer service surveys, first contact resolution rate, and a range of customer-focused KPIs - Embody the felix values when communicating with internal or external parties What you’ll bring - A customer-first mindset, with a go-getter attitude, ...

Hobart, Australia

Randstad Australia

Customer Experience Agent

22 days ago

Remote
Hybrid
On-site
Full-time

$68,500

... for both internal teams and external Winc customers. The position balances inbound phone, chat, and email support with inter-departmental problem resolution, customer follow-ups, and delivering against core customer satisfaction and operational call metrics. Key Responsibilities - Inbound Customer Service: Handle incoming ...

Perth, Australia

MyIntegra

Customer Service Specialist

22 days ago

Remote
Hybrid
Full-time

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits ...

Adelaide, Australia

TPG Telecom

Customer Support Advisor

22 days ago

Remote
Hybrid
Full-time

Hobart, Australia

Tracksuit Limited

Customer Success Manager

25 days ago

Remote
Hybrid
On-site
Full-time

$95,000 - $125,000

As a Brand Champion (our version of a Customer Success Manager), you'll partner with our incredible customers to help them unlock the value of brand tracking with Tracksuit. You'll sit at the intersection of data, storytelling, brand, and relationships, ensuring customers adopt Tracksuit deeply, see clear value, and choose ...

Syd, Australia

LogicMonitor

Customer Technical Architect

26 days ago

Remote
Hybrid
On-site
Full-time

A$114765 AUD - A$401k AUD

... have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row! Customer Technical Architects are customer-centric technical thought leaders and evangelists within the organization. Customer Architects ensure the effectiveness and success of the wider Customer Experience ...

Australia

Prophix

Customer Success Manager

26 days ago

Remote
Hybrid
Full-time

... resolve escalations, advance account health, and surface expansion opportunities. - Identify growth opportunities within your accounts and collaborate with Customer Sales to qualify and pursue them. - Act as the voice of the customer internally, translating account insights into actionable feedback for Product, Marketing, ...

Perth, Australia

Envest Direct Agencies Pty

Customer Service Consultant

27 days ago

Remote
Hybrid
On-site
Full-time
Part-time

$30.26 per hour

... vehicles!) so we can help them adventure with confidence. What you’ll be doing In this fast-paced and dynamic role, you’ll: - Take inbound calls to assess customer needs by providing quotes or maintaining existing policies – absolutely no cold-calling - Talk to our passionate customers about their specialist vehicles and ...

Maroochydore, Australia

Zendesk

Senior Engineering Manager, Machine Learning

15 days ago

Remote
Hybrid
Full-time

... agent safety. - Leading distributed teams or delivering ML products in enterprise SaaS, customer service, or business automation. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands ...

Greater Melbourne, Australia

Hatch

Account Manager - Mining (Perth, Newman, Tom Price)

18 days ago

Remote
Full-time

Sales

... penetrate existing Mine sites, and capitalize on construction activity. What You’ll Bring - Previous experience as an Account Manager, Sales Representative or a customer facing role - Experience working within the Mining Industries is advantageous - Tertiary qualification is a plus - Solution selling and customer centric approach ...

Perth, Australia

Cover Genius

Engineering Manager (Customer Operations domain: Claims Portal, Customer/Claims Chat Bots)

16 days ago

Remote
Hybrid
Full-time

A$70 AUD - A$100 AUD

... improvements in insurance operational performance are achieved. Key Responsibilities - Lead the development and technical execution for all applications within the Customer Operations domain. - Own the delivery of critical applications on Customer Operations, ensuring they meet business requirements, performance standards and security ...

Syd, Australia

Cover Genius

Engineering Manager (Customer Operations domain: Claims Portal, Customer/Claims Chat Bots)

27 days ago

Remote
Hybrid
Full-time

A$70 AUD - A$100 AUD

Syd, Australia

Six Degrees Executive

Head of Customer Operations

14 days ago

Remote
Hybrid
Full-time
Contract

Head of Customer Operations – APAC Hybrid | Permanent Our Client Once a contract is signed, onboarding and support decide whether a customer stays. Our client, a global SaaS business, is looking for a Head of Customer Operations to lead everything that happens after the sale across APAC, from onboarding and data conversion ...

Australia