2,471 Remote customer experience manager jobs in Australia.

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MedHealth

Customer Experience Manager - Worker Compensation

5 days ago

Remote
Full-time
Contract

... organisation, allowing you to build and take your career all over Australia. Shape Customer Partnerships. Drive Growth. Make a Difference. We're looking for an experienced and commercially driven Customer Experience Manager to lead strategic customer relationships, expand our presence across New South Wales, and drive sustainable ...

Syd, Australia

MedHealth

Customer Experience Manager - Worker Compensation

12 days ago

Remote
Full-time
Contract

Syd, Australia

Greater Western Water Limited

Customer Experience Optimisation and Performance Manager

14 days ago

Remote
Hybrid
On-site
Full-time
Contract

... sensory rooms in the Footscray and Sunbury office The opportunity Lead practical improvements that make customer operations more effective and deliver better customer outcomes. This is a fixed term, 6 month role, reporting to the Head of Enablement, the Customer Experience Optimisation and Performance Manager will work across ...

Footscray, Australia

Randstad Australia

Customer Experience Agent

10 days ago

Remote
Hybrid
On-site
Full-time

$68,500

... required CX training fundamentals, participate in team engagement activities, and foster a positive, collaborative culture. Requirements - Minimum 18 month experience in call centre - Customer Support Experience: Previous experience in a contact centre, customer service, or sales environment (or a clear eagerness and capacity ...

Perth, Australia

Water Corporation

Customer Experience Consultant

7 days ago

Remote
Hybrid
On-site
Full-time

$76,156

... wastewater and service enquiries. - Helping customers navigate difficult situations with empathy and care. - Finding practical solutions and providing a great customer experience. - You will build strong communication, problem-solving and customer service skills while working across phone and digital channels. What We Are ...

Balcatta, Australia

Jobgether

Product Owner (Customer Experience)

13 days ago

Remote
Full-time

Project Management
Product Management

... partner is looking for a Product Owner (Customer Experience) based in Australia. We are looking for a hands-on Product Owner to take ownership of the end-to-end customer journey across a portfolio of consumer-facing products. You will identify opportunities to improve the experience of a large user base, remove friction throughout ...

Australia

Bellroy

Customer Service Manager

7 days ago

Remote
Hybrid
Full-time

... more efficient way for customers and for the people supporting them. exists, thinks about second-order effects, and makes changes that simplify things for customers and for the people supporting them. YOU COULD BE THE ONE IF YOU HAVE… - 5+ years' experience in customer experience, quality, enablement, or customer support ...

Collingwood, Australia

People2People AU SF

Customer Service Manager

2 days ago

Remote
Hybrid
On-site
Full-time

$115,000 - $135,000

... About You: - Experience leading customer service, service delivery or operations teams - Strong background in systems optimisation and process improvement - Experience managing change and driving performance improvements - Hands-on leadership style with a proactive approach - Telecommunications experience highly regarded ...

Mulgrave, Australia

Axon

Manager, Customer Deployments

11 days ago

Remote
Full-time

... guide customers through onboarding, configuration, training, deployment & early adoption, ensuring each solution is implemented smoothly and aligned with the customer’s operational needs. Beyond delivering projects, this role focuses on creating exceptional customer experiences at every stage of the implementation journey. ...

Syd, Australia

UpGuard

Customer Success Manager

7 days ago

Remote

A$1500 AUD / year

... require a Customer Success Manager to join our high performing team to onboard and enable our customers. The ideal candidate will be experienced in leading customer interactions, detail oriented, articulate and credible with the ability to listen effectively and provide clear advice. As a Customer Success Manager, you'll ...

Hobart, Australia

iDU Identification

Customer Success Manager

14 days ago

Remote
Hybrid
On-site
Full-time
Contract

... looking for - Experience in Customer Success, Account Management or a similar customer-facing role, ideally in B2B SaaS or technology. - A genuine passion for customer service, problem-solving and building strong relationships. - Experience with customer onboarding, training, support and managing challenging customer situations. ...

Brisbane, Australia

Prophix

Customer Success Manager

8 days ago

Remote
Hybrid
Full-time

... opportunities. - Identify growth opportunities within your accounts and collaborate with Customer Sales to qualify and pursue them. - Act as the voice of the customer internally, translating account insights into actionable feedback for Product, Marketing, and leadership to shape roadmap and experience decisions. - Gather ...

Perth, Australia

Phorest Software

Manager, Customer Success

4 days ago

Remote
Full-time

... Tools Proficiency: Experience working with CRM, onboarding, and customer engagement tools. Capabilities Leadership & Coaching Strong leadership skills, with experience coaching and developing teams. Analytical Acumen Highly analytical, with the ability to leverage data and customer insights to drive decision-making. Stakeholder ...

Brisbane, Australia

Asana

Customer Enablement Manager

11 days ago

Remote
Hybrid
On-site

$143,000 - $162,000

... experience in customer enablement, implementation, customer success, consulting, professional services, change management, learning and development, or a related customer-facing role, ideally within SaaS. - Demonstrated experience leading customer engagements that combine discovery, consultation, solution design, facilitation, ...

Syd, Australia

Austin Group

General Manager - Customer & Digital

4 days ago

Remote
Hybrid
On-site

Marketing

... CTO to identify and deliver AI-enabled customer, commerce and personalisation opportunities. - Lead the Group’s approach to agentic commerce and AI-enabled customer experiences. - Strengthen customer engagement across digital and store channels while attracting the next generation of customers. - Lead customer service strategy ...

Malvern, Australia

mable

Manager, Digital Content Experience

4 days ago

Remote
Hybrid
Full-time

... team environment, leading to meaningful change in Australia's care and support sectors. To find out more, visit About the role The Manager, Digital Content Experience is responsible for delivering Mable's website experience with particular focus on content governance, user journeys and customer acquisition. The role is the ...

Greater Melbourne, Australia

Twilio

Senior Manager, Customer Success

4 days ago

Remote
Contract

... in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Manager, Customer Success. About the job At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement ...

Australia

Fortiro

Customer Success Manager

8 days ago

Remote
Full-time
Contract

$50,000

... verification. It is trusted by leading banks and financial services businesses in Australia, New Zealand, and globally. About The Role As a Customer Success Manager, you will be the trusted link between our customers and our product. You will own a portfolio of enterprise and mid-market financial services customers, building ...

Greater Melbourne, Australia

Wellio

Customer Success Manager

8 days ago

Remote
Full-time

A$1.5 AUD / year

... Success team to ensure school insights influence decision making and schools receive a consistent experience. - Contribute to the continuous improvement of Customer Success processes, playbooks, and operating rhythms as Wellio continues to scale. What We're Looking For - Experience managing customer, education, account ...

Greater Melbourne, Australia

Fivetran

Manager, Customer Support Engineering

4 days ago

Remote

A$5.6 AUD

... recruiting process as we integrate our teams, systems, and career sites. About the role Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking for a Manager of our Customer Solutions Engineering team who will be the first line of defense for our Enterprise customers. The person ...

Australia