10,409 it technical support jobs in Australia.

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Simpro Group

Product Enablement Program Manager

11 days ago

Full-time

... enablement, live demos, technical battlecards, e-learning, and quick-ref guides. - Support Launch KPIs & Project Delivery: Provide targeted project management support for major releases, aligning enablement deliverables so Product Managers have the operational backing needed to hit their adoption and launch goals. - Deliver ...

Eight Mile, Australia

Trippas White Group

Computer Network and Systems Engineer

10 days ago

Remote
Full-time

$80,000 - $95,000

... the IT Director, you will be responsible for providing technical support across the business, ensuring the effective operation, maintenance and security of our IT systems, networks and end-user devices. You will work closely with employees, managers and external vendors to deliver high-quality technical support, troubleshoot ...

Syd, Australia

Trippas White Group

Computer Network and Systems Engineer

13 days ago

Remote
Full-time

$80,000 - $95,000

Syd, Australia

Transnetyx

Customer Support Specialist, APAC

11 days ago

Remote
Hybrid
On-site
Full-time

Customer Support

$85,000 - $100,000

... with Technical Support, Configuration, Product and Development when an issue needs deeper expertise, and coordinate regional coverage with our APAC Technical Support Specialist. - Keep accurate ticket records and keep customers informed of updates through the tick@lab support hub. Regional customer care and community - Lead ...

Greater Melbourne, Australia

ARA Group

Level 2 IT Service Desk Analyst: Drive IT Support Excellence

1 day ago

Full-time

... Level 2 IT Service Desk Analyst to join our dynamic team. This full-time role focuses on resolving level 2 incidents, documenting troubleshooting steps, and supporting the level 1 desk during busy periods. You will troubleshoot within SLAs, manage ITSM updates, maintain IT security policies, and assist with migrations, ...

Greater Melbourne, Australia

Hellios

Customer Support Advisor

7 days ago

Contract

Operations

... first line support to our customers as well as validating and managing customer data. Key responsibilities: Validations - Build a rapport and strong relationship with customers by offering support and advice throughout the onboarding and validation process - Validate online questionnaires with close attention to detail and ...

Brisbane, Australia

Fortis Hayes

IT Support Field Technician

6 days ago

On-site
Full-time

Project Management

... Required Qualifications & Skills: Proven experience as an IT Support Technician, Field Technician, or similar hands-on role. Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance. Familiarity with hardware from major vendors like HP, Dell, and Cisco. Ability to methodically follow ...

Malvern, Australia

NTT

MS Engineer (L1): Desktop

2 days ago

Remote
Hybrid
On-site
Full-time

A$30 AUD

... service request management, and IT service management processes . Experience - Minimum 3 years' experience in a desktop support, end-user computing, or similar technical support role . - Demonstrated experience providing both onsite and remote technical support within a client-focused environment. - Experience supporting and ...

Syd, Australia

Genetec

Technical Support Engineer (Australia) - CCTV & Security

1 day ago

On-site

Job Description Genetec, based in Sydney, seeks a Technical Support Engineer to deliver post-sales support to customers via email, phone, text chat or on-site. The role is Sydney-based and reports to the Customer Experience Team Lead (Australia). You will diagnose complex issues, document resolutions, and collaborate with ...

Syd, Australia

BMC Software, Inc.

Technical Support Engineer: DB & Logs

1 day ago

Job Description BMC Software, Inc. is seeking a Technical Support Engineer to join the Contol-M product line in Melbourne. You will troubleshoot complex issues, analyze databases and logs, and craft procedures used across Support and Professional Services. You will collaborate with cross‐functional teams in an Agile-Scrum ...

Greater Melbourne, Australia

Rapiscan Systems, Inc.

Senior Technical Support Engineer - Field & Reliability

1 day ago

Remote

... experienced Technical Support Engineer to deliver expert product support from entry to end of life. You will perform remote and on‐site troubleshooting, collaborate with field service teams, distributors and internal stakeholders, and drive improvements to service reliability and efficiency. The role requires deep technical knowledge ...

Syd, Australia

ESET

Hybrid Technical Support Engineer II - Cybersecurity

1 day ago

Hybrid

Job Description ESET in Sydney, Australia is seeking a Technical Support Engineer to provide expert product support to customers, partners and resellers. You will validate requests, document issues for escalation, and become an expert in at least one ESET product while maintaining broad knowledge of others. You will gather ...

Syd, Australia

E‐Frontiers

Onsite FinTech Technical Support Engineer (Azure)

1 day ago

On-site

... support, own incidents and service requests, and ensure issues are resolved efficiently across the client environment. The ideal candidate has 1–2 years in technical support with Microsoft 365, Azure, endpoint management and strong troubleshooting, and will collaborate with global technology teams and senior stakeholders ...

Syd, Australia

Green by Nature

Technical Support Engineer - Remote APAC

1 day ago

Remote
Hybrid

Job Description Factory is seeking a Technical Support Engineer to ensure customers maximize value from our developer-centric platform. This role sits in Melbourne (Hybrid) and will partner with leadership and engineering teams to resolve architecture, performance and operational challenges while helping scale the product. ...

Greater Melbourne, Australia

AUSTRALIA PEO PTY LIMITED

Hybrid Energy Storage Technical Support Engineer

1 day ago

Hybrid

Job Description AUSTRALIA PEO PTY LIMITED in Mulgrave, VIC is seeking a technical specialist to support residential and commercial battery energy storage systems, hybrid inverters, and solar PV projects. You will diagnose issues, assist with commissioning, and guide installers while coordinating with internal engineering ...

Yallourn, Australia

ESET Italia

Remote Technical Support Engineer II - Cybersecurity

1 day ago

Remote
Hybrid

Job Description ESET Australia is seeking a Technical Support Engineer II to provide expert technical support for our cybersecurity products to customers, partners and resellers in a hybrid work model based in Sydney. You will categorize and escalate issues, document fixes, and work with higher-level teams to resolve complex ...

Syd, Australia

Western Sydney University

Senior Technical Support Officer, Digital Media

2 days ago

On-site
Full-time
Contract

$97,693 - $104,713

... through expert technical support Provide technical support for digital media teaching and research across design studios, practical classes and specialist facilities. The Opportunity Teaching & Research Technical Services is seeking a Senior Technical Support Officer, Digital Media to provide specialist technical support ...

Parramatta, Australia

Baker Hughes

Services Senior Specialist - Technical Support Engineering

4 days ago

Full-time

... can expect: - Contemporary work-life balance policies and well-being activities. - Life insurance and disability programs. - Tailored financial programs. - Additional elected or voluntary benefits. The Baker Hughes internal title for this role is: Services Senior Specialist - Technical Support Engineering [{"name": "full_time", ...

Perth, Australia

Jobgether

Senior Tier 3 Technical Support Engineer

4 days ago

Full-time

... capabilities with excellent communication and problem-solving skills. Accountabilities As a senior technical expert within the Enterprise Storage Technical Support function, you will take ownership of complex customer issues while contributing to product improvements and technical excellence. Your main responsibilities ...

Australia

People2People AU SF

Aircon Technical Support Specialist

4 days ago

On-site
Full-time

... customer service teams to enhance technical capability and repair quality. - Monitor repair quality outcomes, investigate product issues and prepare regular quality, performance and management reports to support business decision-making. - Support new product launches through product testing, quality control reporting, spare ...

Sydney Olympic Park, Australia