4,215 entry it support jobs in Australia.

... customers. You will handle complex application support issues while collaborating closely with Development, DevOps, and Product teams to ensure service stability, best customer experience. Responsibilities: - Serve as a primary technical support contact for enterprise customers, with a focus on the Australian and APAC ...

... looking to grow their career in a global tech company with a strong engineering culture and supportive team environment. What You’ll Be Doing - Provide Technical Support and General Enquiry Customer Service via phone, email, and live chat. - Meet or exceed support targets (KPIs and SLAs). - Adhere to operating procedures and ...

... technical support, and sales engineering teams on best practices. - Help to design and build AI skills that increase technical support engineering productivity, quality and speed. - Own and manage high-priority escalations, coordinating with engineering and product teams to drive resolution. - Create and maintain high-quality ...

... autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational ...

... software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include ...

... in this role: - Experience supporting technology in radio, television, live production or another time-critical environment is highly regarded. - Strong capability in diagnosing hardware, software and network faults and resolving issues within appropriate timeframes. - Experience supporting IT infrastructure, including operating ...

... enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Role Purpose Statement: As a Senior Support Engineer, you will be working in a customer-facing capacity dedicated ...

... capabilities with excellent communication and problem-solving skills. Accountabilities As a senior technical expert within the Enterprise Storage Technical Support function, you will take ownership of complex customer issues while contributing to product improvements and technical excellence. Your main responsibilities ...

... growing and we are looking for L1 Help Desk Support Engineers to join our team to support one of Australia's leading telecommunications organisations. This is an exciting opportunity to work onsite within a large-scale enterprise environment, providing hands-on support and assist in delivering a seamless technology experience ...

... product mastery with a strong ability to diagnose complex issues across integrations, workflows, and customer environments. You are the connective tissue between Support, Product, and Engineering, ensuring issues are surfaced with clear repro steps, impact assessments, and prioritization signals. You lead with operational rigor—improving ...

... enhancements and continuous improvement initiatives, you'll play a critical role in keeping our digital channels performing at their best. What You'll Be Doing Support Critical Digital Services • Provide L2/L3 support across JD APAC's digital platforms including Shopify Plus, mobile applications, kiosks and integrations. • Monitor ...

... networking fundamentals, including TCP/IP, DNS, SSL/TLS, proxies, VPN, routing, and firewall concepts - Strong troubleshooting skills in enterprise network and security environments - Experience in technical support, product support, or escalation support roles with ability to analyze logs, packet captures, browser traces, and ...

... skills within an MSP environment. What you'll need to succeed - Previous experience in an IT support, Service Desk or Managed Service Provider environment, supporting users across a range of technologies. - Level 2 support experience, or Level 1/2 experience with the technical capability and ambition to step into a Level ...

... serious concerns to Lead Engineers promptly and with clear supporting evidence. Production monitoring and incident response. Work with product teams using active monitoring solutions to detect and investigate issues on Fenergo SaaS, track application performance metrics and support high-priority incidents, including follow-the-sun ...

... Enrolled Nurse in Albany to deliver high‑quality, person‑centred nursing care in our residential setting. You will assess residents, manage medications, and support the multidisciplinary team to promote independence and wellbeing. Shifts include mornings (7:00 AM–3:00 PM) and afternoons (1:00 PM–9:00 PM) with weekend and ...

... our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We’re looking for travel enthusiasts with a passion for guest service for our depot in Botany - Sydney . Reporting directly to the Branch’s Operations Supervisor, as a Casual Employee in a Support & Cleaning ...

Outlier is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. You will research options, gather preferences, and help coordinate reservations while maintaining accurate records and professional communication. The role emphasizes remote ...

Outlier is hiring a Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to delivering professional service. The role emphasizes remote work, flexible scheduling, training ...

BBB Remote Site Services in Australia is seeking a Reservation Support Agent to assist customers with reservation inquiries, options, updates and general support. The role emphasizes detail orientation, information research, and delivering professional service. The ideal candidate will be organized, able to learn reservation ...

... excellent opportunity for an IT support professional looking to further develop their technical skills in a professional services environment. The role As a Support Analyst, you'll be responsible for delivering high-quality technical support across hardware, software, networking and cloud-based technologies. Working closely ...