342 cisco jobs in Australia.

... transformation - Contact centre technology delivery experience is highly desirable, but not essential - Working knowledge of contact centre technologies (NICE CXone, Cisco Contact Centre, workforce management, quality management, call recording, interaction analytics, digital engagement and AI-enabled customer service), or the ...

... complex contact centre solution designs, test engineering assumptions and challenge senior technical specialists constructively. - Experience with NICE CXone, Cisco UCCE, Verint or comparable enterprise contact centre platforms is highly desirable. Exposure to Genesys contact centre platforms would also be advantageous. ...