1,753 Remote level 1 technical support jobs in Syd, Australia.

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NextGen HR Pty Ltd

IT Systems Support Engineer Level 1 - 2

1 day ago

Remote
Hybrid
On-site
Full-time

... salary package What you'll be doing As one of the Level 2 Engineers, you'll be a key part of the support team, taking ownership of escalated and more complex technical issues and making sure clients receive a great experience along the way. Day to day, you'll: - Troubleshoot and resolve Level 2 support tickets across Microsoft, ...

Syd, Australia

ARCQ Talent

IT Support Technician (Help Desk / Level 1-2)

1 day ago

Remote
Hybrid
On-site
Full-time

Job Description Overview IT Support Technician (Help Desk / Level 1-2) role at ARCQ Talent. This is a hands-on position combining Help Desk support, printer/driver troubleshooting, and internal IT system administration. You'll be the first point of contact for customers, resolving issues across IT and print environments ...

Syd, Australia

Hays

Level 2 Support Engineer

4 days ago

Remote
Hybrid
On-site
Full-time

... need to succeed - Previous experience in an IT support, Service Desk or Managed Service Provider environment, supporting users across a range of technologies. - Level 2 support experience, or Level 1/2 experience with the technical capability and ambition to step into a Level 2 position. - Strong troubleshooting skills across ...

Syd, Australia

Standards Australia

TECHNICAL SUPPORT ANALYST

4 days ago

Remote
Hybrid
On-site
Full-time

... delivery. You will bring - A minimum of 5 years' experience in an IT Service Desk, Technical Support Analyst, or similar end-user support role providing 1st and 2nd level technical support in a corporate environment. - Demonstrated experience in an IT Service Desk or Technical Support role, providing 1st and 2nd level support ...

Syd, Australia

Axon

Technical Support Representative

12 days ago

Remote
Full-time

... Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a customer-focused, technical, hardware, and ...

Syd, Australia

Sonic Human Resourcing

Level 2 Desktop Support Technician

1 day ago

Remote
Hybrid
On-site

Job Description We are seeking a skilled and experienced Level 2 Desktop Support Technician in the Sydney area. In this casual role, you will be responsible for providing ad hoc technical support and resolving complex issues for our valued customers. This role will suit candidates with ad hoc availability. What you'll be ...

Syd, Australia

KMT Group

Level 2 - 3 Support Technician

1 day ago

Remote
Hybrid
On-site
Full-time

... environment where no two days are the same and your technical skill, customer focus, and initiative will truly shine. Key Responsibilities - Provide advanced-level technical support for IT incidents and service requests, going beyond Level 1 capabilities - Troubleshoot and resolve complex IT issues across systems including ...

Syd, Australia

Socket

Technical Support Engineer, APAC

1 day ago

Remote
Contract

A$125 AUD

... Engineering and Product teams. - Keep the broader team in the loop with clear, thorough handoffs. - Must be located in Australia What We're Looking For - 2+ years in technical support, support engineering, or TAM at a B2B SaaS company, - Supported developer-facing products with API/integration complexity, or have strong linux system ...

Syd, Australia

ESET

Technical Support Engineer II

1 day ago

Remote
Hybrid
Full-time

Job Description Summary A Technical Support Engineer provides technical product support to customers, partners and resellers using ESET products. The Engineer validates incoming requests for known issues and documents previously unknown issues for escalation to higher levels of support. The employee is an expert in at least ...

Syd, Australia

Zip

Senior Technical Support Engineer

1 day ago

Remote

A$371 AUD - A$500 AUD

... Databricks. Your impact will scale as Zip grows: every improvement you introduce strengthens the technical foundation of our entire Customer organization. You will Technical Escalation & Issue Resolution - Serve as the final technical escalation point for Support, unblocking TSEs, CSMs, and onboarding teams with expert-level troubleshooting. ...

Syd, Australia

Zip

Senior Technical Support Engineer

4 days ago

Remote
Full-time

A$371 AUD - A$500 AUD

Syd, Australia

Nash

Technical Support Specialist, AU

4 days ago

Remote
Full-time
Contract

$75,000 - $95,000

... issues so the next occurrence becomes a known pattern. Your work directly reduces future escalation volume. - Overflow support. Act as overflow for Delivery Support during peak windows when issues exceed their scope. What We're Looking For - 5 - 6+ years in Technical Support, Support Engineering, or a related technical ...

Syd, Australia

Fuse Technology

Onsite Level 2 Support Engineer | MSP

1 day ago

Remote
Hybrid
On-site
Full-time

... technical troubleshooting. What you'll be doing - Represent Fuse professionally at all times, fostering trust and delivering a positive customer experience - Deliver Level 2 technical support to end-users via phone, email, and in-person, resolving hardware, software, and network issues promptly - Support and maintain Microsoft ...

Syd, Australia

Lyra Technology Group

It Service Desk Engineer, Level 1 - Secom

1 day ago

Remote

... Desk Engineer, you'll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escal... Responsibilities: - Act as the first point of contact for client IT support requests via phone, ...

Syd, Australia

deputy

Technical Support Engineer - Tier 3

1 day ago

Remote
Hybrid

... most! The Role As part of the Technical Support team, you will work closely with Product, Engineering, Customer Success, and Sales teams to provide advanced technical support across the Deputy ecosystem and related integrations. As a Technical Support Engineer, you will act as the final escalation point for complex customer ...

Syd, Australia

Microsoft Corp.

Technical Support Engineer (Azure Specialized)

1 day ago

Remote
Hybrid
On-site
Full-time

$50 - $59 per hour

Job Description Technical Support Engineer (Azure Specialized) Join to apply for the Technical Support Engineer (Azure Specialized) role at Microsoft Technical Support Engineer (Azure Specialized) 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Engineer (Azure Specialized) role at Microsoft ...

Syd, Australia

Rapiscan Systems, Inc.

Senior Technical Support Engineer - Field & Reliability

1 day ago

Remote

Job Description Rapiscan Systems, Inc. in Sydney seeks an experienced Technical Support Engineer to deliver expert product support from entry to end of life. You will perform remote and on‐site troubleshooting, collaborate with field service teams, distributors and internal stakeholders, and drive improvements to service ...

Syd, Australia

ESET Italia

Remote Technical Support Engineer II - Cybersecurity

1 day ago

Remote
Hybrid

Job Description ESET Australia is seeking a Technical Support Engineer II to provide expert technical support for our cybersecurity products to customers, partners and resellers in a hybrid work model based in Sydney. You will categorize and escalate issues, document fixes, and work with higher-level teams to resolve complex ...

Syd, Australia

Saul Recruitment

SOC Analyst (Level 1, 2 & 3) - MSSP - Leading Cyber Security Provider!

5 days ago

Remote
Hybrid
Full-time

Cybersecurity

$90,000 - $180,000

... through to Senior Analyst, Threat Hunter, Incident Response and Security Engineering. - Excellent training: Industry certifications, mentoring and continuous technical development. - Modern security stack: Work across leading SIEM, EDR, SOAR and threat intelligence platforms. - Supportive leadership: Leaders who invest in ...

Syd, Australia

IT Integrity

Level 2/3 Service Desk Engineer

1 day ago

Remote

... our Managed Services Practice and is ideal for an experienced engineer who enjoys a mix of advanced support, proactive maintenance, project involvement, and technical mentoring. About the Role As a Level 2/3 Service Desk Engineer, you will provide advanced technical support across a broad range of technologies including ...

Syd, Australia