Randstad Australia
Customer Experience Agent
- Remote
- Hybrid
- On-site
- Full-time
$68,500
... investigate, resolve, and follow up on customer enquiries. - Multi-System Navigation: Utilize Genesys Cloud, SAP, and Salesforce concurrently to manage account records, check order statuses, and update customer files during live interactions. - KPI Delivery: Meet or exceed key performance targets—including First Contact Resolution ...
Perth, Australia