Acquire Technology Solutions
Help Desk Officer
- Remote
- Hybrid
- On-site
- Full-time
... certifications are desirable Key Responsibilities & Tasks - Act as the first point of contact for all IT support requests via the service desk, email, chat, phone and face-to-face - Log, prioritise and track incidents and service requests in the ticketing system through to resolution - Diagnose, resolve and escalate hardware, software, ...
Perth, Australia