Vacancy description

Valet Site Manager - Sydney in Inner West, Australia

First Class Valet Pty Limited

  • On-siteWork from the office
  • ContractFixed-term or freelance

Inner West, Australia

Are you looking for an exciting leadership role where no shift is the same? We’ve got you covered! We are recruiting for a Site Leader at a prestige Sydney CBD location, supervising the valet operations & driveway. You will be joining a successful valet & concierge company which operates in all major cities in Australia. First Class Valet works in various industry sectors such as hotels, shopping centres, airports, auto-dealerships, and gaming sector.

The position will include but not limited to the following:

  • Leading a large and dynamic team
  • Possess exceptional people skills, a can-do attitude
  • Prepared to work weekends on a rotating roster
  • Rostering team in a moving roster that includes special events
  • Training new and existing employees
  • Comfortable with liaising with the client and management
  • Produce daily/weekly/monthly reporting
  • Refining Standard Operating Procedures (SOP’s) as needed
  • Willing to go above and beyond for each customer, making a difference to their experience
  • Be flexible in a fast-paced environment
  • Ensure you are well presented, confident, & self-motivated
  • To maintain a safe, tidy and orderly work environment at all times
  • To observe and provide feedback on considerations on each site assigned
  • To ensure that all projects on site are managed in an industry safe and sound manner observing all legal safety requirements as well as the company’s WHS policies
  • To ensure that all dealings with stakeholders are undertaken with the highest degree of pride, consideration and workmanship to uphold the company’s brand and reputation within the marketplace
  • To comply with Management expectations with regard to profitability and job execution on assigned projects
  • Daily reports to project manager and operations director on progress and planning i.e. next days work

Roles & Responsibilities

  • Assist the Operations Manager regarding the overall site operations
  • Participate in reviewing the program on a daily basis with the Operations Manager
  • Ensure all aspects of the site and work to be completed is consistent with the agreed Safety Plan
  • Carry out site safety inductions
  • Ensure that appropriate uniform is worn at all times by all employees, subcontractors and visitors to each site
  • Ensure the site is kept in a neat and tidy condition and employee amenities are clean, stocked and hygienic at all times
  • Initiate, control and check at regular intervals
  • Hold regular briefing meetings on site to prepare the team prior to their shifts
  • Regularly assess performance of each team member to give constructive feedback to themselves and the Operations Manager
  • Advise the Operations Manager on any non-conformance
  • Ensure that materials are efficiently and securely stored on site to minimise double handling, theft and a clean site

What will set you apart from the rest?

You will be a strong leader that is passionate and self-motivated. You are able to manage your team and tasks simultaneously and adhere to deadlines. If you are an individual who is able to multitask, and enjoys working in a high performing culture, this could be for you!

You will need to have:

  • Previous driveway management and/or concierge experience, ideally from the retail or hospitality industries
  • Passion for delivering a premium service to every customer, every time
  • Flexibility to work across a 7-day week (Monday-Sunday) including Public Holidays

To be considered for the Valet Supervisor position, you must possess the following:

  • Previous experience managing a team of 10+ members
  • Immaculately presented
  • Proficient in Microsoft package
  • Must be comfortable with creating and reading reports

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