Technical Services Coordinator in Castle Hill, Australia

Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia’s higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality education encompassing English language courses, bachelor’s and postgraduate degrees, and targeted internships. ECA is a successful Australian-based education organisation offering a comprehensive range of face-to-face and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University, Charles Sturt University, University of Canberra, University of Tasmania, University of the Sunshine Coast and London Metropolitan University, ECA is committed to delivering a world-class educational experience.

We have got an exciting opportunity for two Technical Services Coordinators to be part of our team at the University of Canberra Sydney Hills in our Castle Hill Campus. 

The Technical Services Coordinators support high-quality, safe, and student-centred learning in nursing by preparing, operating, and maintaining clinical simulation equipment and learning environments. They collaborate with academic and clinical staff to deliver authentic, person-centred scenarios that develop students’ clinical skills, professional judgment, teamwork, and reflective practice. Simulation Delivery & Operations, Equipment, Systems & Inventory, Collaboration & Educational Support, Quality Assurance & Continuous Improvement – Technical

As a key member of the team, you will have the rewarding opportunity to progress your career within the education industry.  We are looking for someone who wants to grow with the company and is self-motivated and an enthusiastic ‘go-getter’. 

Key Responsibilities:

• Manage clinical laboratory functions and provide support and guidance to team members
• Manage and oversee safe operations of dedicated laboratories
• Liaise closely with the Head of Technical Services Manager on Bruce Campus
• Lead team to plan, prepare and set-up laboratories for teaching
• Work with academic and professional support teams to develop and maintain technical documentation

As the successful candidate you will ideally have:

• A bachelor’s degree related to Nursing or Allied Health
• Experience with high-fidelity manikins and task trainers (Laerdal, Gaumard, METI), peripheral devices (BP cuffs, ECG, IV infusion pumps).
• AV/IT proficiency : microphones, cameras, mixers, control panels; video capture, file storage, and playback
• Software : simulator control software, scenario libraries, basic LMS familiarity (Moodle/Canvas), scheduling tools.
• Maintenance : troubleshooting, calibration, minor repairs, liaising with vendors
• Understanding of simulation pedagogy (pre-brief, safe learning environment, psychological safety, debrief).
• Commitment to person-centred, culturally safe practice and inclusive learning design.
• Ability to translate learning outcomes into operational setups that support clinical reasoning, communication, and teamwork.
• First aid certification; manual handling training.
• Registered Nurse or Health Professional highly desirable.

In return we will offer you:

• Company-paid parental leave (14 weeks at 100% of current pay or 28 weeks at 50% of current pay) 
• Employee assistance program with Uprise (6 session per year for staff and direct family members) 
• Support through 25% on the full fees for courses offered by ECA as Staff Education Assistance 
• Novated Lease 
• Professional development programs 
• Wellbeing brands discounts 
• Free access to LinkedIn Learning 

EEO Statement

At ECA, we champion our organisational values which includes ‘Celebrate diversity and inclusion’, thus we strive to be a place of growth where everyone can continually thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds.

This position is open to all Australian Citizens, Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted.

For further information on this role, to gain insight into our team or if you need assistance due to a disability, please contact Paul Gregory: [email protected]

Thank you for your interest in the position with the ECA Group!