Retail MAnager in South Yarra, Australia

JIVIT Pty Ltd T/A Jivit Maars

Position: Retail Manager

Salary: $75,000 – $85,000 per year plus superannuation

Employment Type: Full-time (38 hours per week)

Location: South Yarra, Victoria

Retail Manager – Full Time

JIVIT Pty Ltd, trading as Jivit Maars, is a health-focused food business on Toorak Road, South Yarra. We offer gut-friendly soups, salads, meals and smoothie blends prepared with fresh, whole ingredients, oil-free cooking and house-made sauces, nut butters and plant-based milks. We serve dine-in and takeaway customers, take online orders and sell gift cards. We are looking for an experienced Retail Manager to join us full-time. The successful candidate will organise and control the operations of the business, manage sales and stock, lead the front-of-house team and make sure customers receive consistent, high-quality service.

This role suits an experienced person who can manage a busy retail food outlet that is open seven days a week.

Key Responsibilities

Business Operations and Planning

Plan and manage daily store operations, including opening and closing procedures, rosters and service standards.

Set the product range and pricing with the owner, based on customer demand, sales trends and seasonal produce.

Prepare and monitor budgets, sales targets and operating costs, and report on business performance to the owner.

Sales and Customer Service

Develop and implement strategies to increase in-store, takeaway and online sales, including gift card and promotional sales.

Plan and coordinate promotions and marketing activities, including social media and in-store displays.

Maintain high standards of customer service, handle customer enquiries and complaints, and resolve issues promptly.

Stock Control and Purchasing

Determine stock levels and order fresh produce, organic ingredients, packaging and other supplies from approved suppliers.

Check deliveries for quantity, quality and freshness, and manage stock rotation, storage and wastage.

Maintain accurate stock, sales and financial records, including point-of-sale and online order reconciliations.

Negotiate with suppliers on pricing, quality and delivery terms.

Staff Management and Training

Recruit, select, train and supervise front-of-house and retail staff.

Prepare staff rosters, allocate duties and monitor staff performance.

Train staff on product knowledge, including ingredients, preparation methods and the health focus of the menu, so they can advise customers accurately.

Compliance and Workplace Safety

Ensure the business complies with food safety, hygiene, workplace health and safety, and consumer law requirements.

Maintain a clean, safe and well-presented store.

Skills and Qualifications

Diploma or higher qualification in Retail Management, Business or Hospitality Management, or an equivalent qualification.

At least 1 years of relevant experience.

Demonstrated experience in staff supervision, stock control, budgeting and sales reporting.

Experience with point-of-sale and online ordering systems.

Strong understanding of food safety standards and customer service practices.

Strong leadership, organisational and communication skills.

An interest in health, nutrition or whole-food products is desirable.

Work Schedule

The position requires flexibility to work a rotating roster, including weekends and public holidays, depending on operational needs.

Remuneration

An annual salary between $75,000 and $85,000 plus superannuation, depending on skills andexperience.

About the Business

Jivit Maars is located at 262 Toorak Road, South Yarra, and is open Monday to Sunday from 8:30 am to 8:00 pm. Our menu is built around intentional, nutrient-dense food, including overnight-soaked grains and legumes, house-made chutneys and preservative-free ingredients, with no canned orultra-processed foods. We are committed to quality food and service, and we offer a supportiveworkplace where staff can develop their skills in a growing business.